Community Engagement Specialist
About The Position
The Community Engagement and Outreach Specialist provides community outreach support to the Administration for Children’s Services (ACS) and its Community Based Alternatives (CBA) program. CBA connects families and youth with community services and programs that support their well-being and help them avoid involvement with the justice system. The role supports outreach for the Family Assessment Program (FAP), which assesses families seeking Persons in Need of Supervision (PINS)-related services, and the Juvenile Justice Initiative (JJI), an alternative-to-placement program for youth adjudicated as Juvenile Delinquents. Under general supervision, the specialist promotes ACS and CBA services, engages stakeholders and families, helps community members understand the PINS diversion process and related service options, and develops outreach strategies and partnerships. The position also manages an outreach calendar, represents CBA at community events and meetings, and reports outreach data to CBA leadership.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience.
- All candidates must have at least one year of experience in community work or community-centered activities related to the duties.
Responsibilities
- Attend, participate in, and facilitate citywide community outreach events to promote ACS and CBA.
- Engage stakeholders and increase awareness of CBA services and supports.
- Assist the Director of Community Engagement and Outreach and CBA Borough Directors with community outreach projects.
- Provide community members, stakeholders, and families with in-depth information about the PINS diversion process, service interventions, Family Court, and placement, helping them develop realistic expectations.
- Manage an outreach calendar and identify opportunities to represent CBA to different populations and potential referral sources.
- Meet continually with the Director of Community Engagement and Outreach and CBA Borough Directors to develop outreach strategies based on trends and areas of need.
- Use trend data and other information to identify and cultivate community partnerships.
- Represent CBA and present to stakeholders through workgroups, workshops, and meetings.
- Help increase the number of families engaged by CBA programs.
- Develop and report outreach data to CBA leadership.
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What This Job Offers
Job Type
Full-time
