Community Engagement Specialist – Content Development

Mavensoft Technologies. • Nashville, TN

1d • Hybrid

About The Position

The Community Engagement Specialist – Content Development promotes awareness, educates communities, and improves communication about healthcare programs and services available to children and youth with special healthcare needs across Tennessee. The role leads content creation and community engagement initiatives and develops communication plans aligned with program goals.

The specialist collaborates with subject matter experts, community partners, and internal and external stakeholders to create culturally competent digital and printed materials, maintain program websites, and develop newsletters, social media campaigns, and public service announcements. The role also creates community-centered stories and multimedia content, contributes to statewide campaigns and education projects, and measures communications performance. The position is a seven-month renewable contract based in Nashville, Tennessee, with a hybrid arrangement and a minimum in-office requirement of one day per week. Tennessee residency is required.

Requirements

• Bachelor’s degree in communications, public relations, journalism, marketing, or a related field, or an equivalent reflected in a non-collegiate portfolio.
• Proficiency in Canva and Microsoft Office Suite, including Excel.
• Graphic design samples are required.
• Experience reporting platform metrics.
• Knowledge of, or willingness to learn, digital accessibility standards, including WCAG 2.1 AA and Section 508.
• Exceptional writing, editing, and storytelling skills; writing samples or bylined links must be included.
• Knowledge of cultural competency and sensitivity in health communications.
• Demonstrated ability to manage multiple projects and deadlines while working remotely.
• Tennessee residency.

Nice To Haves

• Two to five years of experience in public health, nonprofit, or government communications.

Responsibilities

• Create and implement communication plans aligned with program goals and objectives.
• Collaborate with subject matter experts and community partners to develop compelling, culturally competent digital and printed materials.
• Update and maintain program websites.
• Create and report indicators that measure communications performance.
• Develop and implement monthly newsletters, social media campaigns, and public service announcements.
• Develop community initiatives using stories, interviews, videography, and photography.
• Build and maintain relationships with internal and external partners.
• Contribute to campaign development and community education projects highlighting statewide initiatives for children and youth with special healthcare needs.
• Work collaboratively within a multidisciplinary team and adapt when priorities shift.

What This Job Offers

• Career Level: Mid Level