Community Engagement Liaison

ELLIGO HEALTH RESEARCH INC•Austin, TX

About The Position

The Community Engagement Liaison serves as an ambassador for the organization, building and strengthening relationships between the clinical research site network and the communities it serves. The role leads outreach initiatives to increase awareness of clinical research, expand participant access to study opportunities, and support enrollment and retention goals across a portfolio of clinical trials. The Liaison develops strategic partnerships with healthcare providers, community organizations, advocacy groups, employers, educational institutions, and other stakeholders to foster trust and increase the visibility of research programs. The role helps ensure research opportunities are accessible, inclusive, and representative of populations affected by the conditions being studied. The position also plans and participates in community education and events, collaborates with study and leadership teams on outreach and recruitment priorities, and tracks engagement activities and outcomes.

Requirements

Demonstrated ability to establish and maintain professional relationships with diverse stakeholders.
Excellent verbal, written, and presentation skills.
Strong organizational and project management abilities.
Proficiency with Microsoft Office Suite and patient recruitment management systems.
Ability to work independently while managing multiple priorities and deadlines.
Minimum of two years of experience in community engagement, healthcare outreach, patient advocacy, business development, recruitment, public health, or a related field.
Bachelor's degree (BS/BA) in life sciences or a healthcare field preferred.

Nice To Haves

Familiarity with FDA regulations, Good Clinical Practice (GCP), and human subject protections.
Experience engaging historically underrepresented populations in healthcare or research settings.
Bilingual or multilingual communication skills.
Existing relationships within local healthcare, community, or advocacy networks.
Experience in clinical research, particularly at a site or site-network level.
Bachelor's degree (BS/BA) in life sciences or a healthcare field.

Responsibilities

Develop and execute community engagement strategies that support organizational growth and study enrollment objectives.
Establish, cultivate, and maintain relationships with community leaders, healthcare providers, patient advocacy organizations, faith-based institutions, employers, and other stakeholders.
Identify partnership opportunities that increase awareness of clinical research and participant referrals.
Represent the organization in the community and build trust and long-term engagement.
Build and maintain a network of referral sources and community partners.
Increase public awareness and understanding of clinical research through educational outreach.
Promote clinical trials and research opportunities to prospective participants and referral partners.
Support participant recruitment and retention through targeted outreach campaigns and community-based activities.
Provide accurate, culturally sensitive education and resources to address misconceptions and barriers to participation.
Collaborate with study teams on strategies to engage diverse and underserved populations.
Plan, coordinate, and participate in community events, health fairs, educational seminars, networking events, and public health initiatives.
Present information about clinical research, participant protections, informed consent, and study opportunities.
Represent the organization at industry, healthcare, and community forums.
Assist in developing and distributing outreach materials, educational content, newsletters, and promotional campaigns.
Work with investigators, recruitment specialists, study coordinators, marketing personnel, and executive leadership to align outreach with enrollment priorities.
Provide community insights and market intelligence for recruitment planning and protocol feasibility assessments.
Participate in diversity and inclusion initiatives to improve equitable access to clinical research.
Support sponsor, CRO, and client patient engagement and community outreach initiatives.
Track and maintain records of outreach activities, partnerships, referrals, and engagement outcomes.
Monitor recruitment metrics for outreach initiatives and identify opportunities for improvement.
Prepare reports and presentations summarizing engagement activities, outcomes, and return on investment.
Use participant recruitment platforms to document outreach efforts and referral pipelines.