COMMUNITY ENGAGEMENT COORDINATOR- BOSTON, MA

Compass Group•Waltham, MA
•$48,000 - $52,000

About The Position

The Community Engagement Coordinator is a highly visible, client- and executive-facing role responsible for delivering a polished, white-glove workplace experience. The coordinator creates a warm, professional atmosphere and ensures office spaces are impeccably maintained, prepared, and supported. The role calls for a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills. The position provides reception and administrative support, prepares meeting spaces, coordinates office events and logistics, and partners with Facilities, Security, AV, and Catering to support seamless workplace operations. The coordinator also uses Microsoft Office and office systems for communication, scheduling, coordination, and documentation, while following security, health, and safety protocols.

Requirements

  • At least 3 years of experience in administrative support, office management, or workplace services within a corporate environment.
  • Experience managing expense reports and providing business-line administrative support.
  • Exceptional written and verbal communication skills and a high level of professionalism.
  • Proficiency with Microsoft Office, including Outlook, Teams, Excel, and Word, and with calendar management tools.
  • Strong organizational skills, attention to detail, and ability to manage competing priorities.
  • Experience coordinating catering, vendors, and meeting logistics.
  • Professional presence and strong attention to presentation standards.
  • Discretion, trustworthiness, and commitment to maintaining confidentiality.
  • Flexibility and adaptability in a fast-paced, executive-facing environment.

Nice To Haves

  • Background in event planning, conference services, or client-service-focused environments.
  • Familiarity with Concur or similar expense and travel management systems.
  • Experience supporting financial services or other client-driven corporate environments.

Responsibilities

  • Serve as the first point of contact for clients, executives, and visitors, providing an elevated hospitality experience.
  • Maintain the presentation, cleanliness, and readiness of shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas.
  • Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and attention to detail.
  • Provide reception and administrative support, anticipate needs, and respond promptly and discreetly to requests.
  • Maintain working knowledge of office systems, room reservations, and basic office technology.
  • Collaborate with Facilities, Security, AV, and Catering partners to support seamless workplace operations.
  • Use Microsoft Office applications for communication, scheduling, coordination, and documentation.
  • Support planning and execution of executive meetings, client visits, and internal office events, including catering and audiovisual logistics.
  • Adhere to security, health, and safety protocols.
  • Perform additional duties as assigned to support workplace experience excellence.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Paid Parental Leave
  • Personal Leave
  • Employee referral bonus
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