COMMUNITY ENGAGEMENT COORDINATOR- BOSTON, MA

Compass Group•Waltham, MA

3d•$48,000 - $52,000

About The Position

The Workplace Services Community Manager is a highly visible, client- and executive-facing role responsible for delivering a white-glove workplace experience. The position creates a warm, polished, and professional atmosphere while ensuring office spaces are impeccably maintained and fully supported. The ideal candidate brings a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills. The role serves as the first point of contact for clients, executives, and visitors; maintains shared office spaces and prepares conference rooms; provides reception and administrative support; and helps coordinate meetings, client visits, and internal events. The position works with Facilities, Security, AV, and Catering partners to support seamless workplace operations and follows security, health, and safety protocols.

Requirements

At least 3 years of experience in administrative support, office management, or workplace services within a corporate environment.
Experience managing expense reports and providing business-line administrative support.
Exceptional written and verbal communication skills and a high level of professionalism.
Proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, and Word, and calendar management tools.
Strong organizational skills, attention to detail, and ability to manage competing priorities.
Experience coordinating catering, vendors, and meeting logistics.
Professional presence and strong attention to presentation standards.
Discretion, trustworthiness, and commitment to maintaining confidentiality.
Flexibility and adaptability in a fast-paced, executive-facing environment.

Nice To Haves

Background in event planning, conference services, or client-service-focused environments.
Familiarity with Concur or similar expense and travel management systems.
Experience supporting financial services or other client-driven corporate environments.

Responsibilities

Serve as the first point of contact for clients, executives, and visitors, providing an elevated hospitality experience.
Maintain the presentation, cleanliness, and readiness of shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas.
Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and attention to detail.
Provide reception and administrative support, anticipate needs, and respond promptly and discreetly to requests.
Maintain working knowledge of office systems, room reservations, and basic office technology.
Collaborate with Facilities, Security, AV, and Catering partners to support seamless workplace operations.
Use Microsoft Office for communication, scheduling, coordination, and documentation.
Support the planning and execution of executive meetings, client visits, and internal office events, including catering and audiovisual logistics.
Adhere to security, health, and safety protocols.
Perform additional duties as assigned to support workplace experience excellence.