Community Engagement Coordinator

EMBLEM CREDIT UNION•Gadsden, AL

About The Position

The Community Engagement Coordinator coordinates community involvement and outreach programs to foster strong relationships within the credit union’s market areas. The role facilitates community-giving efforts and outreach events, distributes marketing collateral, and supports community outreach strategies. The coordinator works with community organizations, local branches, employers, educational programs, human service agencies, and other partners; delivers presentations and financial education; and identifies financial needs in target markets.

Requirements

  • Three to five years of similar or related experience.
  • High school education or GED.
  • Strong interpersonal skills for relationship-building, soliciting cooperation, and first-level conflict resolution.
  • Ability to handle confidential discussions with discretion, diplomacy, and tact.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to speak at public forums to small and large audiences.

Responsibilities

  • Conduct outreach and serve as a liaison with community organizations, faith communities, employers, city leaders, educational programs, human service agencies, and similar organizations supporting the local community.
  • Partner with local branches on community activities.
  • Coordinate and administer community and employee volunteering calendars, including logistics oversight.
  • Develop and deliver credit union presentations to public groups and agencies to increase awareness of the credit union, its products, and services.
  • Coordinate and distribute marketing and business development collateral inventory within designated markets.
  • Assist the Community Relations Manager with community outreach strategies and initiatives.
  • Deliver financial education workshops and, as needed, follow-up sessions on relevant topics.
  • Identify financial needs in target markets and recommend products and services based on perceived market needs and wants.
  • Prepare new and refine existing written financial education materials as needed.
  • Act as an informal contact between the credit union and applicable outside agencies, government entities, and community partner organizations.
  • Perform other job-related duties as assigned.
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