Community engagement account manager - Boston

GSK • Boston, MA

1d • Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven Community Engagement Account Manager to work within the local community and drive performance for a launch brand. The role requires thriving in a fast-paced, complex environment, partnering cross-functionally, adapting to a launch context, and developing strategic business plans with specific, measurable, action-oriented objectives. The successful candidate will help deliver results by partnering with local community organizations and working within an integrated account management framework, in support of ViiV’s mission to leave no person with HIV behind.

The role focuses on elevating ViiV’s approach to HIV prevention and treatment, including long-acting injectable options, and engaging communities and organizations disproportionately affected by HIV. The Account Manager will work with healthcare professionals, patients and consumers, community organizations, decision makers, and influencers to expand education, outreach, and pathways to PrEP and treatment. The position is remote, with the majority of time spent in the market and domestic travel as necessary, including overnight travel and nights or weekends.

Requirements

• BA/BS degree.
• At least 3 years of pharmaceutical sales experience, including specialty or HIV experience, or at least 5 years of experience in HIV/AIDS or public health community-based organizations.
• Ability to travel domestically as necessary, including overnight travel and nights or weekends, with the majority of time spent in market.
• Valid driver's license.

Nice To Haves

• Bilingual in Spanish.
• Degree in Business, Marketing, Life Sciences, Health Policy, Health, or an Allied Health field.
• Strong connection to and understanding of community needs, particularly HIV prevention or treatment, and enthusiasm for promoting long-acting injectables to communities in need.
• Demonstrated experience developing strategic business plans with specific, measurable, action-oriented objectives.
• Demonstrated experience navigating, organizing, and influencing stakeholders, and establishing community networks and pathways to expand outreach to underrepresented populations.
• Experience defining and executing market development strategies.
• Strong planning and organizational skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Excellent written and oral communication skills.

Responsibilities

• Identify, target, and execute business within the local community to elevate ViiV’s approach to HIV prevention and treatment.
• Identify and lead community-related initiatives that support territory-level sales in partnership with matrix teams.
• Deliver branded and unbranded content to allied healthcare professionals and patients or consumers.
• Deliver clinical information about the role of long-acting injectables in HIV prevention and treatment to underrepresented populations, allied healthcare providers, and PrEP and treatment decision makers and influencers.
• Deliver promotional activities for long-acting injectables in HIV prevention and treatment, engaging communities and organizations disproportionately affected by HIV.
• Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, benefits or implementation administrators, and others connected to local communities and key organizations.
• Provide culturally relevant and appropriate resources for discussing available PrEP and treatment options with key customers.
• Develop community networks and pathways to PrEP and linkage to treatment care, expanding outreach and education to underrepresented populations.
• Align and execute business plans tailored to local market needs, helping healthcare professionals scale prevention and treatment models in partnership with sales.
• Coordinate and partner with cross-functional team members, including Sales, Clinical Educators, Field Reimbursement Managers, and Medical, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and close internal communication loops to provide customers with a cohesive, integrated ViiV experience.
• Deliver and adapt execution plans to meet performance goals using KPIs, scaling successful approaches, and business problem-solving.
• Develop and foster relationships with influential customers and thought leaders.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level