COMMUNITY ENGAGEMENT COORDINATOR- BOSTON, MA

Compass Group•Boston, MA
•$48,000 - $52,000•Onsite

About The Position

The Workplace Services Community Manager is a highly visible, client- and executive-facing role responsible for delivering a white-glove workplace experience. The position creates a warm, polished, and professional atmosphere while ensuring office spaces are impeccably maintained and fully supported. The ideal candidate has a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills.

Requirements

  • At least 3 years of experience in administrative support, office management, or workplace services within a corporate environment.
  • Demonstrated experience managing expense reports and providing business-line administrative support.
  • Exceptional written and verbal communication skills and a high level of professionalism.
  • Proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, and Word, and calendar management tools.
  • Strong organizational skills, attention to detail, and ability to manage competing priorities.
  • Experience coordinating catering, vendors, and meeting logistics.
  • Professional presence and strong attention to presentation standards.
  • Discretion, trustworthiness, and commitment to maintaining confidentiality.
  • Flexibility and adaptability in a fast-paced, executive-facing environment.

Nice To Haves

  • Background in event planning, conference services, or client-service-focused environments.
  • Familiarity with Concur or similar expense and travel management systems.
  • Experience supporting financial services or other client-driven corporate environments.

Responsibilities

  • Serve as the first point of contact for clients, executives, and visitors, providing an elevated hospitality experience.
  • Maintain the presentation, cleanliness, and readiness of shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas.
  • Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and attention to detail.
  • Provide reception and administrative support, anticipate needs, and respond promptly and discreetly to requests.
  • Maintain working knowledge of office systems, room reservations, and basic office technology.
  • Collaborate with Facilities, Security, AV, Catering, and other cross-functional partners to ensure seamless workplace operations.
  • Use Microsoft Office applications for communication, scheduling, coordination, and documentation.
  • Support the planning and execution of executive meetings, client visits, and internal office events, including catering and audiovisual logistics.
  • Adhere to security, health, and safety protocols.
  • Perform additional duties as assigned to support workplace experience excellence.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Paid Parental Leave
  • Personal Leave
  • Potential paid and/or unpaid time off benefits in accordance with applicable laws
  • Employee Referral Bonus
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