CSJ, Community Engagement Assistant, London Coffee House

CMHA Thames Valley Addiction and Mental Health Services • London, ON

1d • Onsite

About The Position

The London Coffee House (LCH) Community Engagement Assistant will be responsible for working with the LCH team to support the daily operations of the site and engagement of individuals accessing the program. This will involve the creation and facilitation of meaningful and fun social/recreational activities and community events for LCH participants, support the delivery of the daily nutrition program, and assist with the processing and distribution of donations. Overall, the London Coffee House, Community Engagement Assistant will make significant and positive contributions to the LCH team through helping improve the quality of life and sense of belonging and inclusion for people who have experienced homelessness, poverty, mental health, addictions, and other complex health issues. Consider making a difference in your community by joining our team!

Requirements

• Will be between 15 and 30 years of age at the start of employment
• Are a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
• Have a valid Social Insurance Number at the start of employment and am legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
• Post-secondary education completed or in progress within social work, social services, mental health and/or addictions
• Ability to attend work regularly
• Current, satisfactory Police Vulnerable Sector Check (PVSC)

Nice To Haves

• First Aid/CPR
• Experience working with vulnerable populations and/or individuals with mental health issues is considered an asset
• Experience creating and facilitating groups is considered an asset
• Effective communication skills with diverse populations
• Excellent customer service skills and a strong, demonstrated ability to organize space and inventory
• Good working knowledge of computer office technology such as word-processing, spreadsheets, database records, internet and e-mail resources, etc. and ability to perform basic financial and documentation requirements related to activities and programs
• Ability to recognize and guide potential conflict situations
• Knowledge of trauma- and violence-informed practices
• Reliable and punctual
• Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

Responsibilities

• Provide a safe, respectful and welcoming atmosphere that encourages engagement and connection with clients of the London Coffee House
• Support the creation and facilitation of fun and meaningful social and recreational group and opportunities for clients of the London Coffee House, including a focus on wholistic aspects of wellbeing
• Gather feedback from London Coffee House clients about the types of programming they wish to participate in and design/co-design programming based on this input
• Assist with receiving, sorting, stocking, and distribution of donations, including food and nutrition donations, as well as clothing and basic needs items; help maintain cleanliness of storage areas
• Assist with preparation and serving of food items and beverages, and general support for kitchen cleanliness including washing dishes, utensils and kitchen appliances and ensure their proper and safe storage
• Assist with assembling and distributing harm reduction kits
• Provide support for the general start and end of shift regiment of the London Coffee House (i.e. sweeping/moping of floors, wiping down highly touch surfaces, preparation of coffee and food, site organization, etc.)
• Assist with the creation of content for London Coffee House social media channels
• Act as a positive spokesperson and advocate for London Coffee House services and clients in the London and Hamilton Road communities
• Maintain the privacy and confidentiality of clients accessing LCH services and support

Benefits

• $17.60 per hour
• 35 hours per week for approximately 10 weeks
• Monday - Friday, 8:30am-4:00pm
• Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees