Regional Coffee House Manager
About The Position
The Regional Coffee House Manager is responsible for the overall performance, operations, and growth of a group of Crimson Cup coffee houses within an assigned region. This leader recruits, develops, and supports coffee house managers and teams while ensuring an exceptional, consistent WOW customer experience at every location. This role blends hands-on operational leadership with financial accountability, people development, and innovation. The Regional Coffee House Manager is deeply knowledgeable about specialty coffee, industry trends, and Crimson Cup systems, and leads by example-working alongside teams in the coffee houses as needed. Flexibility, ownership, and an all-hands-on-deck mindset are essential.
Requirements
- 7+ years of management experience in the food and/or beverage industry
- Passion for specialty coffee
- Strong leadership and people development skills
- Self-motivated, independent, and achievement-oriented
- Excellent verbal and written communication skills
- Strong math, accounting, and computer proficiency
- Ability to travel regularly within Ohio
- Successful completion of pre-employment drug test and background check
Nice To Haves
- College degree preferred
Responsibilities
- Recruit, develop, and support coffee house managers and teams.
- Ensure an exceptional, consistent WOW customer experience at every location.
- Manage the overall performance, operations, and growth of a group of Crimson Cup coffee houses within an assigned region.
- Lead by example, working alongside teams in the coffee houses as needed.
- Maintain deep knowledge of specialty coffee, industry trends, and Crimson Cup systems.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
11-50 employees
