Community Engagement Assistant

Austin Telco Federal Credit Union • Austin, TX

11h • Onsite

About The Position

Austin Telco FCU is looking for a Community Engagement Assistant to join their family. This role supports Austin Telco’s mission by strengthening membership growth and community presence through a blend of administrative coordination and field engagement. It assists with coordinating vendor and partner relationships, tracking and maintaining inventory of promotional materials and merchandise, and supporting the logistics of on-site activations and community events. By combining strong organizational skills with a passion for community involvement, this position helps bridge the gap between strategic planning and hands-on execution to deliver a consistent and impactful brand experience across Austin Telco’s field of membership.

Requirements

• High school diploma or GED required
• Minimum of two (2) years in marketing, event planning, brand activations, or business development
• Strong organizational skills with the ability to manage logistical details for multiple simultaneous projects and oversee inventory and procurement of promotional items
• Excellent interpersonal and communication skills with a focus on professional representation and advocacy
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Valid driver’s license and ability to travel frequently to branches and events
• Ability to work a flexible schedule, occasional evenings and weekends
• Regular and reliable attendance is essential to support event logistics and coordination
• Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally
• Ability to stand for extended periods and travel between locations as needed
• Comfortable working in office settings, branch locations, and outdoor event environments
• Good credit standing (verified prior to interview)
• Successful background check and drug screening upon offer

Nice To Haves

• Bachelor’s degree in Marketing, Communications, or Business Administration
• Experience in a financial institution or credit union
• Experience working with vendors and managing promotional inventory
• Ability to lead and coordinate volunteers during events

Responsibilities

• Support planning, logistics, and on-site execution for community events, branch activities, and organizational initiatives
• Participate in brand activation events and assist with event setup, breakdown, and engagement efforts
• Travel to branch locations and community events to deliver materials, support activations, and gather content
• Assist in coordinating volunteers for community events and brand activations
• Support business development efforts, including scheduling partner meetings and assisting with membership drives
• Assist with financial education classes and outreach initiatives
• Support community sponsorship coordination, including intake and follow-up
• Coordinate with external vendors for ordering and printing promotional materials
• Track, organize, and maintain inventory of marketing materials and merchandise
• Assist with procurement and distribution of promotional items across branches
• Assist with the daily operations of the internal employee merchandise store
• Distribute merchandise through internal courier systems
• Coordinate employee anniversary gifts
• Facilitate the approval and fulfillment of business card orders for ATFCU employees
• Partner with the Marketing Assistant to support advertising tied to sponsorships
• Audit branch marketing displays to ensure consistent brand standards
• Support marketing projects, reporting, and administrative tasks as assigned
• Other duties may be assigned.

Benefits

• Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness and legal support.
• Federal holidays, vacation, sick leave, and special paid days for birthdays and work anniversaries.
• 401(k) with company match and a pension plan to support long-term financial goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED