Community Engagement Coordinator

Nocccd•Anaheim, CA

About The Position

Under the direction of the Director of Campus Communications, this position is responsible for serving as the lead for institutional coordination of strategic outreach, partnership development, and community engagement. This position is partially grant funded. The role involves developing and executing a community engagement and partnership development plan aligned with the institutional strategic plan and enrollment growth priorities. It also includes performing marketing and outreach activities to promote campus programs, services, and events, and assisting with fundraising efforts for student scholarships and program enhancements.

Requirements

Bachelor’s Degree from a regionally accredited institution in the areas of English, Communications, Business Administration, or a related field; AND Three (3) years of experience in communications, community engagement, or related field with demonstrated networking, presentation, community outreach, and writing skills; OR Associate’s Degree from a regionally accredited institution in a related field AND Five (5) years of experience in communications, community engagement, or related field with demonstrated networking, presentation, community outreach, and writing skills. OR , any combination of education and experience which would provide the required equivalent qualifications of the position.
Commitment to diversity.
All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.
The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Nice To Haves

Bilingual, particularly (but not limited to) Spanish, Farsi, Vietnamese, Korean, Arabic, or Chinese.
Demonstrated experience integrating diversity, equity, and inclusion into the duties and responsibilities for this position.
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner.
Ability to provide an inclusive and welcoming work/educational environment.

Responsibilities

Develop a community engagement and partnership development plan in collaboration with the institutional strategic plan and priorities for increasing enrollment.
Perform marketing and outreach activities to promote awareness of campus programs, services and events; help support the marketing and outreach efforts of various campus departments and offices.
Assist in fundraising efforts to secure financial support for student scholarships, program enhancements, and other institutional initiatives.
Attend various community, partner, legislative, and media events, as assigned, to represent the campus and promote institutional programs and services.
Develop informational materials, outreach presentations, and community engagement workshops regarding instructional programs, services, application, registration and onboarding and share with community members.
Communicate regularly with community partners through email, phone, newsletter, and various other formats.
Maintain master community partner database and outreach master calendar.
Establish processes such as streamlining agreements for community partners and formally tracking data from outreach events.
Create content about institutional partnerships and community engagement for campus-based newsletters, websites, social media, and reports, in traditional or emerging media formats.
Research, recommend, and integrate industry trends and best practices into operational processes.
Act as a liaison with community-based partners, schools, organizations, legislators, and local leaders, including: responding to inquiries, making presentations, providing campus tours, coordinating and participating in community outreach events, and scheduling advocacy and public relations visits.
Organize, attend, or lead a variety of project-based meetings as required; coordinate programs and services as appropriate with other school-wide personnel.
Serve as lead of campus-based outreach/partnership workgroups and report back to the campus-based marketing or community relations committee.
Manage office activities related to community engagement to assure efficient operations; write, edit, and send department correspondence including emails, letters, agendas and reports; schedule appointments and meetings; initiate and answer telephone calls; respond to requests for information; answer questions and resolve problems requiring judgment, knowledge and explanation of policies; route and distribute incoming mail and other materials; prepare presentation folders/packets and outreach materials for informational events.
Monitor community engagement budget; approve expenditures within established guidelines; assist with budget development and track status of budgets related to activities and events focused on community engagement; maintain petty cash accounts; respond to inquiries regarding financial issues.
Order supplies and prepare purchase requisitions; track orders to assure delivery and payment.
Assist in the planning, coordination, scheduling, and publicity for public relations events including campus tours for the institution, community, and partners.
Learn and apply emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
Train, provide work direction and coordinate with internal and external partners.
Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.
Perform related duties as assigned.