Community Education Manager (BUSINESS DEVELOPMENT COORD/REP)

UHS•Clarksville, AR

2d•Onsite

About The Position

Horizon Health is seeking a Community Education Manager for its inpatient behavioral health program at Johnson Regional in Clarksville, Arkansas. The psychiatric unit has 20 geriatric beds. Working in conjunction with the Program Director, the manager plans and implements a comprehensive community education program. The role coordinates referral development and sales, maintains community education information and account management systems, and coordinates internal and external communications for the unit. The manager also serves as a preceptor, providing training and support to subordinate Community Liaisons as needed. The position works with community providers, Horizon leadership, hospital administrative and clinical staff, and unit leadership to promote the unit’s behavioral health programs in designated communities. It requires a thorough understanding of program services, admission criteria, and patient characteristics, along with the ability to communicate that information to referral sources. The role also develops and maintains marketing plans and mailing lists, tracks progress for leadership, facilitates community relations, and supports referral-source surveys in accordance with company standards. Extensive travel and schedule adjustments with short notice are expected.

Requirements

Bachelor’s degree required.
8–10 years of experience.
Proficient experience with Microsoft Office products required.
Previous sales and marketing experience.
Prior experience in the healthcare industry.
Willingness to travel extensively.
Strong written and verbal communication skills.
Excellent interpersonal skills.
Willingness to adjust schedule with short notice.
Ability to prioritize.
Personal vehicle and computer.

Responsibilities

Partner with community-based providers, Horizon leadership, hospital administrative and clinical staff, and unit leadership to develop and implement programs promoting unit behavioral health services in designated communities.
Maintain a thorough understanding of program services, admission criteria, and patient characteristics, and communicate this information to current and potential referral sources, including medical staff and hospital clinical department managers.
Respond to requests for general information about the unit’s treatment program and provide information on commonly requested topics.
Inform the Program Director, Vice President of Community Education, and Director of Operations of adverse publicity.
Develop, maintain, and continually update comprehensive marketing plans and mailing lists.
Record and report progress to leadership routinely.
Promote and facilitate community relations opportunities in the designated area.
Work with health centers, community-based organizations, insurers, and community coalitions to develop programs, events, and initiatives that promote unit program objectives.
Coordinate referral-source surveys in compliance with company standards.
Provide training and support to subordinate Community Liaisons as needed, serving as a preceptor.
Perform other duties as assigned or required by the position.