Community Director - The Hudson

CWS Apartment Homes•Midland, TX
•Onsite

About The Position

The Community Director manages, markets, and maintains the apartment community while maximizing employee resources. The role leads and develops a high-performing team through communication, coaching, feedback, and relationship-building. It also involves monitoring the property budget, leasing and marketing the community, maintaining resident relations, overseeing operational processes, and ensuring compliance with company risk-management and safety programs. The Community Director is expected to demonstrate CWS values and make the health, well-being, and safety of team members, residents, contractors, and themselves a priority. The position is performed in office and field environments within residential apartment communities, in a fast-paced customer service and operational setting. It requires regular interaction with residents, prospects, vendors, and team members, and may involve occasional exposure to outdoor weather, maintenance, or construction activity. The role includes frequent property walking and stair climbing, as well as standing, sitting, bending, reaching, and occasional lifting of materials up to 25 pounds.

Requirements

  • High school diploma or GED.
  • 2–4 years of on-site management operations knowledge.
  • Valid driver’s license and current automobile insurance.
  • Ability to adhere to set and variable work schedules, including weekends and emergencies as required.
  • Ability to adhere to company policies, procedures, and practices.
  • Ability to establish and maintain effective working relationships.
  • Ability to maintain a professional and ethical atmosphere.
  • Supervisory or managerial skills.
  • Knowledge of Microsoft Office and Outlook.
  • Ability to perform work responsibilities at locations other than the home property.
  • Ability to travel within major metropolitan areas and attend company functions in other cities when required.

Nice To Haves

  • Yardi software experience.

Responsibilities

  • Lead team members and support their development through communication, coaching, and performance feedback.
  • Create and monitor the property's operations budget and review expenses to ensure they remain within guidelines.
  • Lease and market the community.
  • Maintain positive resident relations.
  • Oversee the make-ready process.
  • Oversee the service request process.
  • Oversee the accounts receivable process and maintain accounts payable.
  • Review and approve payroll.
  • Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
  • Implement and maintain the CWS Risk Management and Safety Programs.
  • Demonstrate CWS core values and prioritize the safety and well-being of team members, residents, contractors, and self.

Benefits

  • 50% apartment rental discount for onsite team members and 20% rental discount for other employees.
  • Multiple medical, dental, and vision plan options.
  • Company-paid life and disability insurance.
  • Paid parental leave.
  • 401(k) with company match.
  • Pet insurance.
  • Tuition reimbursement.
  • Flexible spending and health savings account options.
  • Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
  • Paid time off.
  • Company holidays, a floating holiday, and a birthday holiday.
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