Assistant Maintenance Director - The Hudson
About The Position
The Assistant Maintenance Director combines hands-on maintenance work with customer service and leadership. The role supports the maintenance team, completes service requests, prepares apartments for occupancy, and helps maintain residential communities. The position also emphasizes resident satisfaction, safety, risk management, and adherence to company values and procedures. Work takes place throughout residential apartment communities in office and field settings. The employee may be exposed to outdoor weather, maintenance equipment, construction areas, chemicals, noise, dust, and other conditions associated with property maintenance. The job requires frequent movement around the property and the ability to perform physical maintenance tasks.
Requirements
- EPA, HVAC I & II, CPO, and local certifications are required.
- At least 1–2 years of previous full-time work experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
- Valid driver’s license and current automobile insurance.
- Own a basic set of hand tools.
- Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
- Basic computer skills.
- Able to adhere to a set and variable work schedule, including weekends and emergencies as required.
- Able to adhere to company policies, procedures, and practices.
- Able to establish and maintain effective working relationships.
- Able to maintain a professional and ethical atmosphere.
- Possess supervisory or managerial skills.
- Able to perform work responsibilities at locations other than the home property.
- Able to travel within major metropolitan areas and attend company functions in other cities when required.
- Able to safely operate maintenance tools and equipment.
- Able to perform the physical demands of the role, including lifting or moving materials and equipment up to 50 pounds.
Nice To Haves
- High school diploma or GED.
- Yardi software experience.
- Apartment maintenance experience.
Responsibilities
- Assist with leading the maintenance team.
- Prepare make-ready apartments.
- Complete service requests.
- Maintain inventory and shop organization.
- Perform common area maintenance.
- Participate in the preventative maintenance program.
- Participate in resident satisfaction programs.
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
- Participate in the CWS Risk Management Program and Safety Programs.
- Prioritize the health, well-being, and safety of team members, residents, contractors, and oneself.
- Respond to emergency calls outside normal business hours as required.
Benefits
- 50% apartment rental discount for onsite team members and 20% rental discount for other employees.
- Multiple medical, dental, and vision plan options.
- Company-paid life and disability insurance.
- Paid parental leave.
- 401(k) with company match.
- Pet insurance.
- Tuition reimbursement.
- Flexible spending and health savings account options.
- Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
- Paid time off.
- Company holidays, a floating holiday, and a birthday holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
