Maintenance Director - The Hudson

CWS Apartment Homes•Midland, TX

2d•Onsite

About The Position

The Maintenance Director leads a maintenance team and participates in maintaining the physical condition of the entire residential community while promoting resident satisfaction. The role includes coaching and motivating team members, providing feedback and hands-on support with service requests and projects, and reviewing the property budget to help keep expenses within guidelines. The Maintenance Director is also expected to model CWS values and lead risk management and safety programs. The position works in office and field environments within residential apartment communities. It may involve exposure to outdoor weather, maintenance shops, construction areas, mechanical equipment, noise, dust, chemicals, and other conditions associated with maintenance operations. The role requires frequent walking and stair climbing, as well as standing, bending, reaching, and occasional lifting of equipment or materials weighing up to 50 pounds. The employee must be able to inspect property conditions, operate office and maintenance-related equipment, and respond to emergencies as needed. The position may require work at locations other than the home property, travel within major metropolitan areas, attendance at company functions in other cities, and response to emergency calls outside normal business hours. The Director sets expectations for on-call rotations with the team.

Requirements

High school diploma or GED.
Microsoft Office and Outlook software experience.
EPA, HVAC I & II, CPO, and local certifications.
Minimum 2–4 years of previous full-time work experience in apartment maintenance or a trade requiring extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC.
Valid driver’s license and current automobile insurance.
Own a basic set of hand tools.
Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
Basic computer skills.
Able to adhere to company policies, procedures, and practices.
Able to establish and maintain effective working relationships.
Able to maintain a professional and ethical atmosphere.
Possess supervisory or managerial skills.
Able to perform work responsibilities at locations other than the home property.
Able to travel within major metropolitan areas and attend company functions in other cities as required.
Able to respond to emergency calls outside normal business hours.

Nice To Haves

Yardi software experience.

Responsibilities

Lead maintenance team members.
Engage, motivate, and train team members.
Prepare make-ready apartments.
Complete service requests.
Maintain inventory and shop organization.
Perform common-area maintenance.
Lead the preventative maintenance program.
Participate in resident satisfaction programs.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Lead and participate in CWS Risk Management and Safety Programs.
Provide feedback on team members’ work and assist with work orders and projects.
Review and analyze the property budget to keep expenses within guidelines.
Set expectations for on-call rotations and respond to emergency calls outside normal business hours.

Benefits

50% apartment rental discount for onsite team members and 20% rental discount for other employees.
Multiple medical, dental, and vision plan options.
Company-paid life and disability insurance.
Paid parental leave.
401(k) with company match.
Pet insurance.
Tuition reimbursement.
Flexible spending and health savings account options.
Fitness Bucks program for fitness-related activities, equipment, and wellness purchases.
Paid time off.
Company holidays, a floating holiday, and a birthday holiday.