Maintenance Director - The Hudson

CWS Apartment Homes•Midland, TX

About The Position

The Maintenance Director leads the maintenance team and participates in maintaining the physical condition of the entire residential community while promoting resident satisfaction. The role involves team leadership, coaching, quality control, expense management, and modeling company values. The director also performs hands-on maintenance work and leads preventative maintenance, safety, and risk management programs. Work is performed in office and field environments within residential apartment communities. The position may involve exposure to outdoor weather, maintenance shops, construction areas, mechanical equipment, noise, dust, chemicals, and other conditions associated with maintenance operations. The role requires frequent walking throughout apartment communities, climbing stairs, and accessing maintenance, mechanical, and outdoor areas. It also involves standing, bending, reaching, occasional lifting of equipment or materials up to 50 pounds, inspecting property conditions, operating office and maintenance-related equipment, and responding to emergencies as needed.

Requirements

High school diploma or GED.
Microsoft Office and Outlook software experience.
EPA, HVAC I & II, CPO, and local certifications.
Minimum 2–4 years of full-time experience in apartment maintenance or a trade requiring extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC.
Valid driver’s license and current automobile insurance.
Own a basic set of hand tools.
Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
Basic computer skills.
Able to adhere to company policies, procedures, and practices.
Able to establish and maintain effective working relationships and maintain a professional, ethical atmosphere.
Supervisory and managerial skills.
Able to perform frequent walking, climb stairs, stand, bend, reach, and occasionally lift equipment or materials up to 50 pounds.
Able to inspect property conditions, operate office and maintenance-related equipment, and respond to emergencies as needed.

Nice To Haves

Yardi software experience.

Responsibilities

Lead maintenance team members and coach, motivate, and train the team.
Provide feedback on team members’ work and assist with work orders and projects.
Review and analyze the property budget to keep expenses within guidelines.
Prepare make-ready apartments and complete service requests.
Maintain inventory and organize the maintenance shop.
Perform common-area maintenance and lead the preventative maintenance program.
Participate in resident satisfaction programs.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Lead and participate in CWS Risk Management and Safety Programs.
Demonstrate CWS values and set an example for the team.
Work at locations other than the home property and travel within major metropolitan areas; attend company functions in other cities as required.
Respond to emergency calls outside normal business hours and set expectations for on-call rotations.

Benefits

50% apartment rental discount for onsite team members and 20% rental discount for other employees.
Multiple medical, dental, and vision plan options.
Company-paid life and disability insurance.
Paid parental leave.
401(k) with company match.
Pet insurance.
Tuition reimbursement.
Flexible spending and health savings account options.
Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
Paid time off, company holidays, a floating holiday, and a birthday holiday.