About The Position

The Community Development & Social Responsibility Resource Officer implements community advocacy, outreach programs, and external community relations initiatives to advance Renasant’s community development mission and objectives throughout low- and moderate-income census tract assessment areas. The officer represents Renasant in the community by developing and maintaining relationships with community groups and external agencies, and supports the implementation and ongoing performance management of goals and initiatives established by the Chief of Community Development and Corporate Social Responsibility Officer. The role serves as a point of contact for community organizations, businesses, and others; collaborates with bank partners on business development initiatives; and conducts community education and outreach in support of the Community Reinvestment Act, Renasant’s mission, and its Core Values. The officer monitors assigned goals and initiatives, supports community empowerment and outreach programs, helps identify charitable contributions, promotes homeownership and financial education, and assists with Down Payment Assistance and Community Development Entity initiatives. Additional projects and related duties may be assigned. The position requires business travel for meetings, training, and special events, which may involve overnight stays. It is performed in a professional bank environment requiring effective communication, strong interpersonal skills, confidentiality, and compliance with procedures intended to safeguard employees, customers, and bank assets. The job description identifies frequent standing or sitting, kneeling, stooping or squatting, handling objects or controls, reaching, and talking or hearing; occasional walking and lifting or moving up to 25 pounds; and specified visual abilities. Reasonable accommodations may be made for individuals with disabilities.

Requirements

  • Bachelor’s degree in a business-related field.
  • Ability to analyze and interpret market trends in low-to-moderate-income areas.
  • Ability to prepare and present information professionally and effectively to clients, customers, and the general public.
  • Strong interpersonal skills, including written and verbal communication.
  • Ability to read, understand, and use census tract data.
  • Ability to travel for business meetings, training, and special events; travel may require overnight stays.

Nice To Haves

  • Master’s degree in a business-related field.
  • Three years of lending experience or comparable business management experience.

Responsibilities

  • Serve, in alignment with the Chief Community Development Officer, as a key contact for community organizations, businesses, and others regarding community interests and concerns in the assigned geographic area, including identifying community credit and services needs.
  • Collaborate with bank partners to develop programs and activities supporting business development initiatives throughout assigned assessment areas.
  • Develop, implement, and conduct community education and outreach in support of Renasant’s mission and Core Values and compliance with the Community Reinvestment Act, using approved external community and financial education programs.
  • Monitor performance against assigned goals and initiatives for the target market and prepare monthly reports of successes and shortfalls as directed by Compliance and Corporate Social Responsibility leadership.
  • Support programming for the Renasant Roots Community Empowerment Program and other initiatives aligned with department goals and objectives.
  • Work with management in assigned assessment areas to identify and facilitate charitable contributions supporting the Renasant Roots Outreach Framework.
  • Serve on the Community Development and CSR Sponsorship Evaluations Committee.
  • Support the Experience Renasant Onboarding Program as assigned.
  • Build relationships with for-profit and nonprofit organizations to promote homeownership and financial education.
  • Assist with Down Payment Assistance (DPA) and Community Development Entity (CDE) initiatives as directed by the Chief of Community Development and Corporate Social Responsibility Officer.
  • Manage and implement special projects, tasks, and other related duties as assigned.
  • Perform other related duties as assigned.
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