Community Resource Consultant

Virginia Information Technologies Agency•Richmond, VA
•$59,754 - $70,413

About The Position

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a Community Resource Consultant to serve as a subject matter expert on home and community-based services. The position develops and delivers technical programmatic assistance, mentoring, coaching, and organizational development support to Support Coordinators, DD Medicaid Waiver providers, and others regarding DD Community Medicaid services statewide. It supports DBHDS Performance Measure Indicators and other defined measures, builds developmental disability system capacity at the individual, provider, and system levels, and participates in the ongoing development of the three waivers as needs change. The position requires some daytime travel to Region 2 (Northern Virginia) and/or Region 5 (Tidewater) for in-person work. A valid, unrestricted driver's license and an acceptable driving record under the Commonwealth's Driver Safety Program are required.

Requirements

  • Knowledge and skills in the human services area.
  • Understanding of best practices in developmental disabilities, including intellectual disabilities.
  • Understanding of best practices in community developmental disability services, including services for people with intellectual disabilities.
  • Experience delivering human service programs, including program development, evaluation, policy and regulation development and analysis, and coordination of resources across organizational boundaries.
  • Ability to communicate effectively orally and in writing.
  • Ability to work independently and as part of a team, and to develop and sustain relationships.
  • Valid, unrestricted driver's license and an acceptable driving record in accordance with the Commonwealth's Driver Safety Program.

Nice To Haves

  • Experience and comprehensive knowledge of the delivery of human service programs.

Responsibilities

  • Provide technical assistance and training to Support Coordinators and DD Waiver providers.
  • Assist in developing guidance materials to support the quality and availability of services.
  • Represent DBHDS's prevailing view in the assigned area.
  • Hold focus groups with Support Coordinators and providers interested in integrated, employment, day, and residential options to provide information, resolve barriers, and increase interest.
  • Respond to community concerns by providing information to individuals, families, providers, CSBs, and other professionals as needed.
  • Adhere consistently to state and federal regulations governing the administration and execution of services.
  • Maintain current knowledge of regulatory requirements associated with CMS, DMAS, and other applicable regulatory entities, and apply them appropriately.
  • Provide summaries of completed work, including training evaluations, training attendance logs, activity reports, and notes.
  • Support the achievement of DBHDS Performance Measure Indicators and other defined measures.
  • Build DD system capacity at the individual, provider, and system levels and participate in the ongoing development of the three waivers.
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