Community Resource Specialist

WORK INCORPORATED•Dorchester, MA

2d•$22 - $22

About The Position

The Community Resource Specialist (CRS) leads and participates in community-based social and volunteering activities that help individuals develop skills, confidence, workplace readiness, and social interaction. Activities provide opportunities to practice teamwork, communication, and problem-solving in real-world settings. The CRS maintains a supportive and encouraging communication environment and adapts activities and assignments to accommodate individuals’ needs and support their safety and comfort. The role includes maintaining accurate, current case records and completing paperwork, arriving on time and remaining present for the full scheduled shift, and returning assigned items to their designated locations. The CRS supports individuals with cognitive disabilities by giving patient, clear instructions and repeating them as needed. The position also requires carrying and safeguarding the Emergency Fact Sheet (EFS) Book during all activities for access to important medical, contact, and emergency information; it must not be left in the van.

Requirements

High school diploma.
One year of experience in a related field.
Valid driver’s license.
Strong communication skills.
Critical thinking and conflict resolution skills, including de-escalation.
Punctuality and ability to attend the full scheduled shift.
Ability to lead and participate in social and volunteering activities.
Ability to focus on individuals’ safety during transport and activities.
Patience and clear communication when instructing individuals with cognitive disabilities.
Flexibility to adapt to changes in groups, sites, and assignments.
Ability to complete paperwork and return assigned items to designated areas.
Ability to develop community activities that enhance individuals’ skills and confidence.
Ability to carry and maintain the EFS Book during activities.

Responsibilities

Arrive on time and remain present for the entirety of scheduled shifts.
Participate in and lead community activity groups, including social and volunteering activities.
Monitor individuals’ safety during pick-ups, drop-offs, transportation, and community activities, using an Eyes On Approach.
Assist individuals in and out of the van to help minimize the risk of falls.
Understand cognitive disabilities and how they may affect individuals’ daily functioning and comprehension.
Give patient, clear instructions and repeat them when necessary.
Adapt to changes in daily groups, volunteering sites, and van assignments.
Complete paperwork thoroughly, keep case records and electronic and physical binders current and accurate, and return assigned items to their designated areas.
Develop and implement community-based activities that build skills and confidence toward work.
Suggest places to visit and lunch sites.
Participate in Vocational, Health & Wellness, Practical Life, and Art, Culture & Community activities.
Carry the EFS Book during all activities, keep it in a safe location, and do not leave it in the van.