Community Resource Specialist
About The Position
Under the general supervision of the Program Manager - Resource Development, the Community Resource Specialist coordinates activities to develop new and innovative resources, develops new service providers, and identifies service gaps in the community. The role supports area-wide program development, resource development and placement efforts, and vendorization, while providing technical assistance, consultation, education, and customer service to service providers and potential vendors. The position also provides information and education to the public, supports staff development, participates in meetings related to resource development, and maintains current knowledge of statutes and regulations related to residential and non-residential services. The role requires effective teamwork, communication, organization, adaptability, attendance, and compliance with agency policies, safety plans, IT procedures, and consumers’ rights. The work environment is hybrid, combining office work and remote work from home.
Requirements
- Bachelor’s degree in Social Work, Psychology, Nursing, or a related field.
- One year of experience in developmental disabilities or a related field.
- Full use of an automobile, a valid driver’s license, and automobile liability insurance at the minimum amount prescribed by law, or the ability to provide independent transportation.
- Ability to follow oral and written directions.
- Ability to establish and maintain effective working relationships with others.
Nice To Haves
- Case management experience with the developmental disability population is highly desirable.
- Bilingual ability is preferred.
Responsibilities
- Coordinate area-wide program development activities in conjunction with the agency’s resource development plans.
- Act as a resource to staff and vendors regarding the development of new resources.
- Assist vendors with vendorization, including reviewing and making constructive recommendations on proposals, program descriptions, program sites, and cost statements.
- Assist in identifying and developing resources for the agency’s placement efforts.
- Consult with vendors regarding basic services, programming, and record keeping; provide or coordinate educational opportunities and consultation to improve services.
- Participate in monthly meetings with licensing, vendors, and the public related to agency resource development.
- Maintain current knowledge of statutes and regulations applicable to residential and non-residential services, and suggest modifications to agency service standards and forms as needed.
- Provide technical assistance and customer service to potential vendors during review of proposals, program descriptions, program sites, and cost statements.
- Provide orientation and ongoing staff development for staff as requested.
- Provide public information and education.
- Work cooperatively as a team member, answer questions, share expertise, and contribute to team effectiveness.
- Use office equipment appropriately, report repair needs, keep the work area orderly, observe safety rules, and comply with the agency’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.
- Maintain productivity and efficiency in a hybrid office and remote work environment and communicate by telephone, video conference, email, and chat.
- Adapt to interruptions, changing priorities, and new assignments.
- Maintain good attendance and punctuality and communicate effectively, verbally and in writing.
- Keep the manager informed of pending work, work in progress, and problems encountered.
- Use agency IT systems as assigned and follow security protocols, procedures, rules, and requirements.
- Attend required training sessions and comply with and ensure program compliance with agency personnel policies and procedures.
- Maintain consumers’ rights and dignity in the provision of services.
- Maintain a good driving record.
- Perform different or additional work as assigned.
Benefits
- The posting states that a benefits package and employee perks are offered; details are available through the linked careers page.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
