Community Development & Social Responsibility Resource Officer

Renasant Bank•Montgomery, TX

About The Position

The Community Development & Social Responsibility Resource Officer implements community advocacy, outreach programs, and external community-relations initiatives to advance Renasant’s community-development mission and objectives throughout the bank’s low- and moderate-income census-tract assessment areas. The officer represents Renasant in the broader community by developing and maintaining relationships with major community groups and external agencies. The role supports implementation and ongoing performance management of goals and initiatives established by the Chief of Community Development and Corporate Social Responsibility Officer. The position serves as a key contact for community organizations, businesses, and others regarding community interests and concerns in an assigned geographic area. It works with bank partners and area management, supports education and outreach programming, tracks assigned goals, and contributes to sponsorship, charitable contribution, homeownership, financial education, down-payment assistance, and Community Development Entity initiatives. The role requires effective communication with internal partners and external clients, professional presentation skills, the ability to interpret census-tract data and market trends, and the ability to travel for business meetings, training, and special events, sometimes requiring overnight stays. The work takes place in a professional bank environment and may involve exposure to confidential and proprietary information and high-risk situations, such as robbery. Employees must follow procedures to safeguard the bank’s employees, customers, and assets.

Requirements

Bachelor’s degree in a business-related field.
Ability to analyze and interpret market trends in low-to-moderate-income areas.
Ability to prepare and present information professionally and effectively to clients, customers, and the general public.
Strong interpersonal skills, including written and verbal communication.
Ability to read, understand, and use census-tract data.
Ability to travel for business meetings, training, and special events; travel may require overnight stays.

Nice To Haves

Master’s degree in a business-related field.
Three years of lending experience or comparable business-management experience.

Responsibilities

Serve, in alignment with the Chief Community Development Officer, as a key contact for community organizations, businesses, and others regarding community interests and concerns in the assigned geographic area, including identifying community credit and service needs.
Collaborate with bank partners to develop programs and activities that support business-development initiatives throughout assigned assessment areas.
Develop, implement, and conduct community education and outreach efforts supporting Renasant’s mission and Core Values and Community Reinvestment Act compliance, using approved external community and financial education programs.
Monitor performance against assigned goals and initiatives for the target market and prepare monthly reports of successes and shortfalls as directed by Compliance and Corporate Social Responsibility leadership.
Support programming for the Renasant Roots Community Empowerment Program and other initiatives aligned with department goals and objectives.
Work with management in assigned assessment areas to identify and facilitate charitable contributions supporting the Renasant Roots Outreach Framework.
Serve on the Community Development and CSR Sponsorship Evaluations Committee.
Support the Experience Renasant Onboarding Program as assigned.
Build relationships with for-profit and nonprofit organizations to promote homeownership and financial education.
Assist with Down Payment Assistance (DPA) and Community Development Entity (CDE) initiatives as directed by the Chief of Community Development and Corporate Social Responsibility Officer.
Manage and implement special projects, tasks, and related duties as assigned.
Perform other related duties as assigned.