Community Dental Patient Registrar
About The Position
The Community Dental Patient Registrar builds and manages patient charts and schedules in the Epic Electronic Health Record (EHR), verifies dental insurance information, and supports related data-entry, reporting, and spreadsheet tasks. The role also supports Community Dental program activities, including outreach, school events, dental services, and oral-health education for families and community members. This is a full-time, non-exempt position working approximately 40 hours per week. The role is hybrid and based at Community Dental in Milwaukie, Oregon, with some travel between locations. Occasional evening availability may be required for special or school events, and the position may require additional training attendance.
Requirements
- High school diploma or equivalent.
- Basic knowledge of the Oregon Health Plan.
- Ability to communicate effectively by phone, email, and face-to-face with professionals.
- Ability to learn to navigate multiple insurance portals.
- Ability to work independently, effectively, and professionally.
- Ability to use Epic EHR proficiently and manage documentation in multiple databases.
- Strong data-entry skills and attention to detail.
- Ability to comply with HIPAA policies and procedures.
- Ability to problem-solve and demonstrate initiative when approaching complex cases.
- Intermediate or higher proficiency in Microsoft Word, Excel, and Outlook.
- Positive attitude in work duties and interactions with peers, clients, and partners.
- Ability to write reports and business correspondence.
- Ability to present information effectively and respond to questions from managers, peers, patients, and the general public.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Ability to pass a background check, drug screening, and DMV check.
- Availability for occasional evening events, travel between locations, and possible additional training attendance.
- Ability to meet the position’s physical demands, including extended computer work, standing and walking, and occasionally lifting or moving objects weighing approximately 20–25 pounds and up to 40–50 pounds.
Nice To Haves
- Associate’s degree or equivalent.
- Two years of health- or dental-related experience and/or training, or an equivalent combination of education and experience.
- Fluency in dental terminology.
Responsibilities
- Access insurance portals to identify and verify dental insurance information.
- Build and manage patient charts in the Epic Electronic Health Record platform.
- Schedule patient appointments and ensure patient records are accurate and up to date.
- Enter data related to patient information and dental services.
- Pull data reports from EHR systems for analysis and reporting.
- Prepare and maintain spreadsheets to track and manage data.
- Assist in organizing community outreach initiatives to promote dental health awareness.
- Promote sealant and School-Based Health Center services at school events.
- Assist providers with charting and checking patients in during dental events.
- Help set up and operate a hands-on oral health learning lab for the school-based sealant program.
- Educate families and community members about NHC’s Community Dental Program.
- Collaborate with dental and administrative staff to support smooth operation of dental services.
- Participate in team meetings and contribute to continuous improvement efforts.
- Maintain punctual, regular, and predictable attendance.
- Perform other duties as assigned.
Benefits
- 20 days of paid time off based on full-time employment.
- 9 paid holidays.
- Health, dental, and vision insurance.
- Quarterly wellness reimbursements.
- 401(k) retirement plan with employer match.
- Employer-paid disability insurance.
- Employee Assistance Program.
- Life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
