Community Day Services Program Supervisor

PIONEER CENTER GROUP•McHenry, IL

2d•$23 - $23•Onsite

About The Position

The Community Day Services Program Supervisor is responsible for compliance, administration, and the day-to-day operation of the Community Day Services program or programs they oversee. The role supervises DSPs and works with the Operations Coordinator and QIDPs to coordinate staffing, support clients, implement program goals and behavior plans, and maintain program standards. The supervisor also handles administrative records, staff training, attendance, activity calendars, and supply inventories. The position is full-time, regular, and exempt, with a Monday–Friday schedule from 8:00 a.m. to 4:00 p.m. It is based at Pioneer Central in McHenry, Illinois, and requires 50% travel. The work environment is generally an office environment, with weather and road conditions potentially affecting driving duties and frequent interaction with agency stakeholders.

Requirements

High school diploma or GED.
At least 2 years of experience in a progressive leadership role.
At least 1 year of experience in the developmental disabilities field.
DSP certification.
Valid driver's license.
Maintain personal vehicle insurance meeting agency requirements: $50,000 bodily injury per person, $100,000 bodily injury per accident, and $50,000 property damage.
Ability to use a phone, fax machine, copier, and filing systems.
Ability to maintain strict confidentiality.
Demonstrated accountability, dependability, adaptability, flexibility, creative problem-solving, sound judgment, ethics, integrity, relationship-building, and teamwork.
Ability to perform essential functions with or without reasonable accommodation, including the physical demands described in the posting.

Nice To Haves

Bachelor’s degree from a four-year college or technical school.
Experience with Evolv and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

Work with the Operations Coordinator to resolve scheduling gaps using approved staff, such as substitutes, part-time employees, and floaters.
Perform personal care tasks, including assistance with hygiene, grooming, toileting, feeding, ambulation, medical monitoring, and health-related tasks.
Transport individuals to and from community activities using an agency vehicle as needed.
Foster positive relationships with individuals served.
Ensure client safety and maintain a safe environment.
Administer medications and first aid as needed.
Facilitate program committees.
Ensure program standards are met, including community inclusion and developmental training.
Review the weekly schedule to ensure all shifts are filled.
Complete monthly training with all staff, including checklist sign-off sheets.
Communicate on an ongoing basis with QIDPs.
Work with the QIDP to understand clients’ goals and ensure they are tracked and documented in the program.
Communicate daily client issues, successes, and other relevant information to the QIDP or program Coordinators.
Work with the QIDP to provide input on and directly implement behavior plans within the program as needed.
Audit staff data sheets monthly for accurate completion.
Maintain client confidentiality and respect client boundaries.
Follow HR policies, complete HR paperwork, and contact HR with questions.
Complete other duties assigned by the supervisor.
Maintain regular, reliable, and predictable attendance.
Complete monthly activity calendars and ensure staff implement them.
Manage attendance and/or enter attendance into Smartcare.
Provide a quarterly inventory of program supplies.