Community Consultant (Part-time)
About The Position
American Property Management is hiring a part-time Community Consultant for Laguna Creek, a 160-unit garden-style apartment community built in 2003. This is an on-site role scheduled Wednesday through Friday, 8:00 AM to 5:00 PM. Flexibility to work additional hours may be required to meet company or project needs. The employee must be able to reliably commute or plan to relocate before starting; current residents of the property are not eligible for this position. The Community Consultant supports prospective and current residents through the rental process, provides customer service, prepares reports, and helps host community events. The role requires at least two years of customer service experience and a high school diploma or GED. The company offers hourly pay of $24 to $26, with offers based on experience and the position’s geographic location, as well as monthly leasing bonuses.
Requirements
- At least 2 years of customer service experience.
- High school diploma or GED.
- Exceptional attention to detail and organizational abilities.
- Effective communication and teamwork skills.
- A positive outlook and collaborative team approach.
- Responsibility and pride in one’s work.
- Fluency in English, with strong reading, speaking, and writing skills.
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- Ability to be physically present at the job location during scheduled hours and reliably commute or relocate before starting.
Nice To Haves
- At least 1 year of experience in the multifamily or student housing industry within the last 10 years.
- Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws, and ADA laws.
Responsibilities
- Tour units with prospective tenants and highlight the qualities and selling points of the property and units.
- Handle customer and tenant relations, ensuring issues are addressed promptly and with a high level of customer service.
- Maintain knowledge of the current area market.
- Prepare and maintain reports for managers.
- Host community events and ensure they comply with American Property Management’s Quality Standards.
- Assist residents from beginning to end of the rental process.
Benefits
- Monthly leasing bonuses.
- Competitive starting wages.
- Company-wide commitment to diversity and inclusion.
- Positive work environment where employee contributions are valued.
- Team-building activities and events.
- Comprehensive training programs and development opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
