Community Consultant

AvalonBay Communities•Burbank, CA

1d•$41,000 - $57,000

About The Position

Vivmark Residential is seeking a Community Consultant to support leasing operations at an apartment community and help prospective residents find a home that suits their needs. The role focuses on delivering a high-quality customer experience through personalized property tours, recommendations, and consistent follow-up with prospective residents. The position also contributes to leasing performance and community engagement through outreach, marketing campaigns, and social media. The schedule is Tuesday through Thursday, 9:00 AM to 6:00 PM, and Friday through Saturday, 8:30 AM to 5:30 PM. Saturday availability is required. The position is based in Burbank, California, and is full-time at 40 scheduled hours per week.

Requirements

High school diploma or equivalent (GED).
1–2 years of experience in a leasing or customer service role; experience in real estate or property management is preferred.
Strong interpersonal and communication skills.
Proficiency with property management software and Microsoft Office Suite.
Knowledge of fair housing laws and regulations.
Ability to work independently and as part of a team.
Excellent organizational and multitasking abilities.
Availability to work Saturdays.

Nice To Haves

Experience in real estate or property management.

Responsibilities

Conduct thoughtful, customized tours for prospective residents and recommend suitable floor plans and neighborhood amenities.
Follow up with prospective residents using tailored updates and outreach based on their interests.
Contribute to leasing performance through personalized connections, creative campaigns, continuous outreach, and social media.
Help create a welcoming sense of community and provide excellent service to residents, prospects, and colleagues.
Support the daily operations of the leasing team at an apartment community.