Senior Community Consultant

AvalonBay Communities•Woburn, MA

11d•$43,500 - $63,500

About The Position

Vivmark Residential is seeking a dedicated, highly organized Senior Leasing Consultant to support the daily operations of the leasing team at an apartment community and help deliver an exceptional living experience. The role involves helping prospective residents find a home through personalized tours and recommendations, following up on leads, and building relationships that support leasing performance and a sense of community. Saturday availability is required because weekends are a high-traffic time for prospective residents. The Senior Leasing Consultant also supports, guides, and provides on-the-job training to team members, serving as a resource for new hires. The posting describes a full-time, 40-hour-per-week role in Woburn, Massachusetts.

Requirements

High school diploma or equivalent (GED).
At least 1 year of experience in a leasing or customer service role in the real estate or property management industry.
Strong interpersonal and communication skills.
Proficiency with property management software and Microsoft Office Suite.
Knowledge of fair housing laws and regulations.
Ability to work independently and as part of a team.
Excellent organizational and multitasking abilities.
Saturday availability.

Responsibilities

Conduct thoughtful, personalized tours for prospective residents and recommend appropriate floor plans and neighborhood amenities.
Follow up with prospective residents and leads with tailored information and updates.
Create and maintain strong relationships with prospective residents, residents, and colleagues, contributing to an excellent customer experience and sense of community.
Support leasing performance through personalized recommendations, outreach, creative campaigns, and social media.
Provide support, guidance, and on-the-job training to team members, and act as a resource for new hires.
Be available to work Saturdays.