Community Manager [Part-Time]

ACC MANAGEMENT GROUP, INC. • Waupaca, WI

6d • Onsite

About The Position

ACC Management Group is hiring a part-time Community Manager for River North Cottages, a Section 42 (LIHTC) affordable housing community in Waupaca, Wisconsin. The role manages daily property operations during scheduled hours, maintains compliance with Section 42 requirements, oversees leasing and resident files, monitors occupancy, responds to residents, and coordinates maintenance and property needs. The position is scheduled for 16–20 hours per week and offers an opportunity to gain additional property management and affordable housing experience.

The Community Manager conducts leasing and resident-relations activities; processes applications, recertifications, renewals, and move-in and move-out paperwork; collects rent and handles delinquencies; maintains property, resident, maintenance, and accounting records; coordinates vendors and maintenance; and reports to the Regional Manager on budgets, reports, and projects. The role also includes supervising on-site staff and maintenance activity, supporting marketing efforts, and complying with company policies and Fair Housing requirements.

The position operates in a professional office environment and requires travel to assigned properties using personal transportation, as well as periodic travel to corporate trainings and meetings. The employee uses standard office equipment and must be able to inspect properties and lift up to 25 pounds unassisted as needed. Later hours or Saturdays may be needed.

Requirements

• High school diploma or equivalent required.
• 1–2 years of property management or industry-related experience required.
• Proficient with computer software applications for word processing, spreadsheets, databases, and presentations, including MS Outlook, Word, and Excel.
• Valid driver's license and acceptable driving record.
• Ability to physically inspect properties.
• Ability to prioritize, manage time efficiently, and work independently under tight deadlines.
• Excellent verbal and written communication skills.
• Strong customer-service skills and ability to handle complaints positively and efficiently.
• Goal-oriented and able to work as part of a team.
• Professional and respectful appearance and interactions.
• Ability to lift up to 25 pounds unassisted as needed.
• Ability to travel to assigned property locations using personal transportation and periodically attend trainings and meetings arranged through the corporate office.
• Flexibility with working hours and availability for later hours or Saturdays as needed.

Nice To Haves

• Previous property management experience is preferred.
• Affordable housing experience, including Section 42, is a plus.
• Knowledge of project-based Section 8 or Section 42 is a plus.
• Knowledge of Fair Housing laws is a plus.
• Experience with OneSite software is a plus.
• Willingness to learn affordable housing regulations and requirements.

Responsibilities

• Manage daily property operations during scheduled hours.
• Maintain compliance with Section 42 (LIHTC) requirements and Fair Housing laws, policies, and practices.
• Manage leasing, applications, resident files, recertifications, renewals, and occupancy activity.
• Prepare vacancies and complexes for showings and move-in dates; communicate property features and amenities to prospects; answer prospect questions; conduct showings; and greet walk-in traffic during office hours.
• Respond to resident questions, concerns, complaints, and maintenance requests in a timely and professional manner.
• Coordinate and process lease paperwork for move-ins and move-outs, generate and monitor renewal notices, collect rent, and handle delinquency matters and reporting.
• Maintain strong resident relations and enforce company and community policies.
• Maintain resident correspondence and confidential resident files securely and in compliance with company policies and Fair Housing requirements.
• Maintain maintenance files, binders, accounting records, budget records, and marketing binders securely.
• Coordinate maintenance requests and property needs; oversee and supervise maintenance activity by employees and independent contractors.
• Manage, train, guide, and coach on-site property employees, including maintenance technicians, assistant community managers, leasing agents, and cleaners.
• Maintain relationships with vendors, suppliers, and other professionals servicing the company or property.
• Report and document accidents and emergency situations in a timely manner.
• Recommend and assist with marketing efforts and strategy implementation.
• Maintain current knowledge of assigned property descriptions and classifications.
• Coordinate with the Regional Manager on the next year's budget allowance for approval.
• Coordinate bank deposits as needed.
• Complete assigned reports and projects for the Regional Manager by required deadlines.
• Inspect properties and travel to assigned properties, trainings, and meetings.
• Maintain flexibility for later hours or Saturdays as needed.

Benefits

• Competitive pay with bonus opportunities.
• Company-sponsored medical HRA plans.
• Voluntary dental and vision coverage for employees working 30 or more hours per week.
• Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD, available to employees working 30 or more hours per week.
• 401(k) eligibility for full-time and part-time employees after six months of employment, with a company match of 25% of the first 5% of eligible compensation and full vesting after three years.
• Paid time off provided up front.
• 10 paid holidays, including a floating holiday and a birthday holiday.
• Free Employee Assistance Program for all employees, including part-time employees, with no enrollment required.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED