Community Congregate Site Coordinator (Mendez Rec Center)

Meals On Wheels And More of Central Texas•Austin, TX

14h•Onsite

About The Position

The Congregate Site Coordinator is responsible for the daily operations and programming of assigned congregate meal sites. The role ensures a welcoming, safe, and engaging environment for clients, coordinates meal-service logistics, and fosters community through activities and volunteer engagement. The Coordinator serves as the primary liaison between Meals on Wheels Central Texas and site participants, volunteers, and partners. The position is part-time, hourly, and non-exempt, and is not hybrid eligible. The posting identifies the Mendez Recreation Center in the title and lists the Congregate Lyons Gardens location as 2407 Canterbury St, Austin, Texas 78702. The schedule is 10 a.m. to 1 p.m., Monday through Friday. The role may work in an office, field, or service setting. It involves regular use of computers and standard equipment, and communication by phone, email, and in person. Physical demands include prolonged sitting or standing, moving within the workspace, and occasional lifting or transporting items weighing up to 35–50 pounds.

Requirements

At least 2 years of experience in program coordination, customer service, or community engagement.
Strong organizational and interpersonal skills.
Ability to manage multiple tasks and work independently.
Proficiency in Microsoft Office and data entry systems.
Commitment to the mission, vision, and values of Meals on Wheels Central Texas.
Valid Texas driver's license, auto insurance, reliable transportation, and ability to be insured under MOWCTX insurance policies.

Nice To Haves

High school diploma or GED preferred.
Experience working with older adults or in a social services setting preferred.
Bilingual English and Spanish preferred, but not required.

Responsibilities

Oversee daily operations of assigned congregate meal sites, ensuring compliance with safety and health regulations.
Coordinate meal delivery, setup, and service in collaboration with kitchen and delivery teams.
Engage with clients to foster a welcoming and inclusive environment.
Recruit, train, and supervise volunteers supporting meal service and programming.
Promote volunteer engagement and retention through recognition and feedback.
Maintain accurate records of attendance, meal counts, and volunteer hours.
Serve as liaison with community partners, vendors, and internal departments.
Monitor site inventory and request supplies as needed.
Respond to client concerns and escalate issues appropriately.
Support data collection and reporting for program evaluation and compliance.