Community Congregate Site Coordinator (Lyons Garden)

Meals On Wheels And More of Central Texas•Austin, TX

13d

About The Position

The Congregate Site Coordinator oversees daily operations and programming at assigned congregate meal sites. The role helps ensure a welcoming, safe, and engaging environment for clients, coordinates meal-service logistics, and fosters community through activities and volunteer engagement. The Coordinator is the primary liaison between Meals on Wheels Central Texas and site participants, volunteers, and partners. This position is based at the Lyons Gardens site, 2720 Lyons Rd., Austin, Texas 78702. The schedule is 10 a.m.–1 p.m. Tuesday, Wednesday, and Thursday. It is part-time, hourly, non-exempt, and not hybrid eligible.

Requirements

At least 2 years of experience in program coordination, customer service, or community engagement.
Strong organizational and interpersonal skills.
Ability to manage multiple tasks and work independently.
Proficiency in Microsoft Office and data-entry systems.
Commitment to the mission, vision, and values of Meals on Wheels Central Texas.
Valid Texas driver's license, auto insurance, reliable transportation, and ability to be insured under MOWCTX insurance policies.

Nice To Haves

High school diploma or GED preferred.
Experience working with older adults or in a social services setting preferred.
Bilingual English and Spanish preferred, but not required.

Responsibilities

Oversee daily operations of assigned congregate meal sites and ensure compliance with safety and health regulations.
Coordinate meal delivery, setup, and service with kitchen and delivery teams.
Engage with clients to foster a welcoming and inclusive environment.
Recruit, train, and supervise volunteers supporting meal service and programming.
Promote volunteer engagement and retention through recognition and feedback.
Maintain accurate attendance, meal-count, and volunteer-hour records.
Serve as a liaison with community partners, vendors, and internal departments.
Monitor site inventory and request supplies as needed.
Respond to client concerns and escalate issues appropriately.
Support data collection and reporting for program evaluation and compliance.