Congregate Site Coordinator

Community SeniorServ Inc•Newport Beach, CA

7d•$19 - $21•Onsite

About The Position

Meals on Wheels Orange County is a nonprofit provider of nutrition and supportive services for at-risk older adults in Central and North Orange County. Its mission is to combat hunger and loneliness through nutritious meals, friendly visits, and safety checks, and to support families through day services. The organization delivers nearly 2 million meals annually to 20,000 at-risk older adults. The Congregate Site Coordinator oversees the Home Delivered Meal Program at the Oasis Senior Center site in Newport Beach, California. The role receives and packs meals according to route assignments, coordinates and supports volunteer drivers, maintains program records, communicates with clients, and helps ensure food safety. When volunteer coverage is unavailable, the coordinator may deliver meals using a personal vehicle. The position is part-time, Monday through Friday, 8:30 a.m. to 1:30 p.m., for 25 hours per week. The hourly pay range is $18.50–$20.50, determined in part by location, skills, education, and experience.

Requirements

High school diploma, GED, or equivalent comparable work experience preferred.
Some experience supervising and directing staff and volunteers; volunteer experience counts.
Ability to work well with volunteers, staff, and clients of all ages.
Ability to read, interpret, and implement regulations, policies, and procedures.
Ability to maintain complex department records.
Clear verbal and written communication skills.
Own transportation if required, a valid California Driver's License, and auto insurance as required by state law.
Must pass a post-offer physical.
Obtain ServSafe or Food Handlers certification within 90 days of employment, as determined by management.
Ability to meet the physical demands of the position, including frequently standing, walking, handling and carrying items, and occasionally bending, reaching, stooping, kneeling, climbing, and moving items weighing up to 50 pounds with or without assistance.
Ability to work in a food service and dining environment with food odors, temperature changes, cleaning products, and moderate noise.
Local travel using own vehicle.

Responsibilities

Receive and package home-delivered meals according to route sheets and packing lists provided by administrative staff.
Assist with recruiting, training, and monitoring volunteer meal drivers; maintain records of volunteer hours and training and submit timely reports to Volunteer Services.
Follow food safety procedures, including checking received-meal temperatures, monitoring and documenting refrigerator and freezer temperatures, preparing ice chests and cooler bags, instructing volunteers on monthly milk temperature checks, and cleaning the work area.
Interact with participants during deliveries and report client-specific problems to a supervisor or appropriate case manager; immediately report emergencies and complete Adult Protective Services reports when required as a mandated reporter.
Contact clients about holds, missed meals, delivery coordination, meal changes, assessment follow-ups, and other tasks directed by the Manager of Case Management.
Maintain and update route sheets with delivery directions and instructions as clients join, go on hold, or leave the program.
Coordinate route coverage when a volunteer calls out or does not arrive, including contacting additional volunteers, partnering with Case Management staff, or delivering meals in a personal vehicle.
Follow safe operating procedures and safety regulations, operate vehicles safely and lawfully, and communicate safety concerns or suggestions.
Maintain records and information, submit daily communication forms, and prepare accurate, timely reports about program operations.
Handle meal donations according to Community SeniorServ policy guidelines.
Attend required staff meetings and training sessions and perform other related duties as needed.