Community Case Manager-FUSE
About The Position
The Community Case Manager provides community support and case management services, primarily through direct care in community settings. The role guides, assists, and supports individuals facing complex psychiatric, substance abuse, medical, social, and legal issues to improve daily living skills and support recovery. Hours may vary by program. New hires begin at the lowest rate of the pay range. The position provides services such as targeted case management, housing support, and skill development; completes rehabilitation assessments and recovery plans; engages clients in learning, employment, and social activities; and coordinates with clinical, educational, vocational, and social service agencies. The role also includes ongoing assessment and documentation, client transportation for agency business when appropriate, supporting self-help and advocacy groups, and participation in required meetings.
Requirements
- Bachelor’s degree and one to two years of experience in mental health and substance abuse fields; a master’s degree may be considered in lieu of general experience.
- Experience managing program delivery and providing residential and community case management services.
- Proficiency with Microsoft and other computer applications used for data tracking and outcome reporting.
- Ability to adapt to change and competing priorities.
- Ability to de-escalate crisis situations with professionalism and sound judgment.
- Valid driver’s license, reliable vehicle, current vehicle registration, and insurance.
- Ability to interact effectively with clients and teams within and outside the agency.
- Knowledge of human services principles and ability to determine appropriate client interventions.
- Ability to maintain timely client documentation and required paperwork.
- Ability to manage relationships professionally and respectfully.
- Ability to solve practical problems and handle varied situations with limited standardization.
- Proficiency with Microsoft Office, electronic health records, filing, and other administrative tasks.
- Skill in individual and group-based interventions.
- Excellent organizational, time-management, verbal communication, and written communication skills.
- Strong interpersonal skills, professional demeanor, and a positive, service-oriented attitude.
- Ability to follow confidentiality and HIPAA guidelines.
- Ability to provide client guidance, assistance, and support and collaborate with the Chrysalis team.
Nice To Haves
- Bilingual Spanish.
Responsibilities
- Provide community support services, including targeted case management, housing support, and teaching skill development.
- Complete timely rehabilitation assessments and reassessments, and complete or update recovery plans.
- Engage clients and partner with them to increase or maintain involvement in learning, motivation for change, work, and social activities.
- Pursue outcomes for clients in continuing education, employment, and socialization.
- Develop relationships with clinical, educational, vocational, and other social service agencies to support clients’ increasing independence in the community.
- Continuously assess clients, modify interventions as appropriate, and complete required documentation and paperwork according to funder, program, and agency requirements.
- Transport clients as appropriate using a personal vehicle for agency business.
- Assist in facilitating self-help and advocacy support groups for program consumers.
- Attend and participate in required meetings.
- Follow Chrysalis Center, Inc. policies, procedures, and standards.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
