Community Banking Market Mgr

Old National Bank•White Bear Lake, MN

9d•$83,300 - $168,400

About The Position

Old National Bank is seeking a Community Banking Market Manager to serve as Team Leader, Coach, and Sales Leader for their own Banking Center and additional centers in a localized market. The role oversees banking center managers and the administration and efficient operation of assigned centers, including profitability, consultative sales, client experience, compliance, team member development, and client relationship acquisition, strengthening, and retention. The manager also provides direct client sales and service, including account opening, loan applications, service inquiries, and transaction processing as needed. The position has individual sales goals and is responsible for maximizing sales and profitability across the banking centers. The salary range is $83,300–$168,400 per year; final compensation depends on location, skills, experience, qualifications, and career level.

Requirements

At least 4 years of banking experience, including at least 2 years of consumer lending experience.
At least 2 years of supervisory experience, preferably in banking or retail.
Must be eligible to register with the National Mortgage Licensing System and Registry (NMLS).
Bachelor’s degree in a business-related field or equivalent work experience.

Nice To Haves

Bachelor’s degree in a business-related field is preferred.
Supervisory experience in the banking or retail industry is preferred.

Responsibilities

Assist the Community Banking Executive in establishing, monitoring, and evaluating banking center and individual sales and service goals.
Hold regular meetings with banking center staff to build product knowledge, review goals and expectations, recognize successes and development opportunities, share marketing campaigns and materials, and introduce servicing channels to consumer and business clients.
Encourage participation in local community events and activities and activate area partnerships through team member volunteerism and corporate financial support.
Build a team focused on consultative sales, identifying client needs, and providing education and advice about relevant products and services.
Hire, train, mentor, and develop team members to build proficiency in loan and deposit products.
Lead the banking team in educating clients about consumer and small business loan and deposit products and services.
Promote line-of-business resources through joint calling, including mortgage, investments, wealth management, private banking, commercial, treasury management, and merchant processing.
Promote banking channels, including emerging technology and digital solutions, to enhance the client experience.
Coach team members to comply with regulatory requirements, guidelines, and ethical standards, and encourage sharing best practices and effective sales techniques and tools.
Staff to company benchmarks, meet or exceed service standards, respond to client inquiries in accordance with company policies and procedures, and plan staffing to support optimal client service.
Manage the Market Service Leader to ensure oversight of banking center operations, bank policies and procedures, audit standards, legal and regulatory requirements, security practices, and security equipment.
Manage and support banking center managers, including training, staffing, performance management, salary administration, and discipline.
Provide direct client sales and service, including account opening, loan applications, service inquiries, and transaction processing as needed.
Oversee profit and loss, client experience, compliance, team member development, and client relationship acquisition, strengthening, and retention across assigned banking centers.