Community Banker (floating)

Oregon Coast Bank•Raymond, WA

6h•$36,000 - $59,500

About The Position

The Community Banker processes customer deposits, withdrawals, and other financial transactions while providing excellent customer service. The role promotes positive relationships with customers and prospective customers, supports branch operations and company goals, and may include duties across three levels of responsibility. Level 1 duties include account servicing, transaction processing, promoting bank products, notary services, and balancing cash drawers. Level 2 adds vault and cash-supply responsibilities, daily ATM balancing, ACH originations, and wire-transfer processing. Level 3 adds administration of consumer, business, trust, IOLTA, minor, IRA, and certificate of deposit accounts, as well as safe deposit boxes, with required documentation to support compliance with bank, BSA, and Patriot Act requirements. The position reports to the Branch Manager and requires flexibility to work at changing hours and locations as needed.

Requirements

High school diploma.
One to two years of prior management or supervisory experience.
Excellent verbal communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
Ability to learn and use the bank’s PC hardware and software.
Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
Flexibility to deal with changing work hours and locations as needed.

Responsibilities

Promote and maintain positive relationships with contacts, customers, and prospective customers.
Comply with department and company policies and procedures and contribute to company goals.
Participate as a team member in allocating and coordinating workflow.
Open, close, and update accounts; issue debit cards; and assist customers with account issues.
Admit customers to safe deposit boxes.
Promote bank products and services and identify opportunities to recommend banking services that benefit customers.
Cash checks and disburse funds after verifying signatures and sufficient funds.
Accept deposits and evaluate checks for accuracy, endorsements, dates, identification, bank information, and legality.
Prepare, verify, and issue cashier’s checks, bank money orders, and personal money orders.
Complete wire forms and process over-the-counter transfers between accounts.
Enter transactions into the bank’s recordkeeping system and provide customer receipts.
Calculate daily transactions using appropriate technology and balance cash drawers at the end of shifts.
Maintain a work area that safeguards negotiable items and confidential records.
Perform notary services and other related duties as assigned.
Maintain the vault, order cash supplies, and balance the ATM daily.
Process ACH originations and process and upload wire transfers.
Administer customer accounts, including certificates of deposit and safe deposit boxes, and collect required compliance documentation.
Follow the employee handbook’s standards of conduct and expectations.