Community Association Manager - Portfolio (Hybrid)

Check out our current openings•Washington, DC

9d•Hybrid

About The Position

EJF Real Estate Services is hiring a Community Association Manager to serve as a trusted advisor to condominium boards and lead the operational, financial, and strategic success of a portfolio of communities. The manager is the primary contact for assigned Associations and works with Boards, residents, vendors, onsite staff, and an Assistant Community Manager in a collaborative pod structure. The role calls for strong organization, judgment, proactive communication, relationship-building, and a commitment to outstanding client service and protecting each Association’s long-term interests. The manager oversees community operations, governance and administrative requirements, vendor services, budgets and financial reporting, preventive maintenance, and capital projects. The position also includes supporting onsite staff, attending Board meetings, performing property inspections, and responding to after-hours emergencies on an on-call basis as required. Evening Board meetings and inspections are part of the role. EJF is a family-owned, family-operated property management and real estate sales company serving the Washington, DC metropolitan area. The company describes itself as the largest DC-based property management company and says it serves hundreds of clients across the DMV. The position is hybrid and offers a salary of $90,000–$100,000. EJF offers eligible full-time employees flexible PTO, 13 observed holidays, early Friday office closure, health benefits, retirement matching, insurance, and professional development support.

Requirements

3–5 years of experience managing condominium residential communities.
High school diploma or equivalent required.
Knowledge of association governance, bylaws, and relevant laws in DC, Maryland, or Virginia.
Experience managing multiple communities in a high-growth environment.
Exceptional organization and time management.
Strong business judgment and problem-solving skills.
Professional communication with Boards, residents, and vendors.
Financial acumen, including budgets and reserve planning.
Commitment to delivering an exceptional client experience.
Availability to attend evening Board meetings and perform inspections.
CMCA certification required or must be obtained within six months.
Proficiency with property management and customer service platforms such as AppFolio, CINC, Vantaca, or similar.

Nice To Haves

Bachelor’s degree preferred.
AMS or PCAM designation is a plus.

Responsibilities

Serve as the primary point of contact for assigned Associations and build relationships with Boards, residents, and vendors.
Manage day-to-day community operations in accordance with governing documents, company standards, and applicable laws.
Oversee vendor performance, negotiate contracts, and ensure quality, cost-effective service delivery.
Conduct regular property inspections to check compliance, identify maintenance needs, and maintain community standards.
Maintain community records and oversee incident reports, insurance claims, and other administrative requirements.
Attend Board meetings, prepare meeting materials, and provide timely communication and recommendations.
Respond to after-hours emergencies on an on-call basis, as required.
Review monthly financial statements and advise Boards on financial performance.
Prepare annual operating budgets and support long-term reserve planning.
Approve invoices, monitor expenditures, and identify cost-saving opportunities.
Obtain competitive bids and present recommendations for Board consideration.
Develop and oversee preventive maintenance and capital improvement plans.
Manage contractor projects from bidding through completion, ensuring quality, compliance, and proper documentation.
Recommend improvements that enhance property value, safety, and operational efficiency.
Lead, coach, and support onsite staff, partnering with HR on hiring, performance management, and development.
Foster a collaborative, service-oriented culture among onsite teams and vendor partners.