Community Association Manager

Kuester Management Group, LLC • Chapel Hill, NC

1h

About The Position

Kuester Management Group is seeking an experienced, motivated Portfolio Community Association Manager to oversee homeowners associations throughout the Raleigh-Durham-Chapel Hill Triangle area. The manager will serve as the primary point of contact for Boards of Directors, homeowners, and vendors, managing day-to-day community operations, maintaining client relationships, overseeing projects, and helping Boards make informed decisions. The role requires regular travel to assigned communities, property inspections, and attendance at board meetings, including occasional evening meetings.

The position includes responsibility for community operations, board and homeowner relations, financial reporting and budgeting, guidance on governing documents and association policies, vendor coordination, maintenance and improvement projects, site inspections, meetings and events, and administrative tasks such as preparing meeting materials, reviewing and coding invoices, maintaining records, and following up on community matters. The successful candidate must reside in the Triangle area or be willing to relocate before starting employment.

Requirements

• Bachelor's degree.
• Strong organizational skills and the ability to manage multiple communities and competing priorities.
• Excellent written and verbal communication skills.
• Ability to build positive working relationships and professionally resolve homeowner and board concerns.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Self-motivated and dependable, with the ability to work independently.
• Ability to travel throughout the Raleigh, Durham, and Chapel Hill area for community visits and meetings.
• Must reside in the Triangle area or be willing to relocate before starting employment.

Nice To Haves

• Experience in HOA management, property management, or a related field is preferred.

Responsibilities

• Oversee multiple homeowners associations throughout the Triangle area and support responsive service and effective daily operations.
• Build working relationships with Boards of Directors, homeowners, and vendors, and provide professional, timely communication.
• Review monthly financial reports, assist with annual budgets, monitor community expenses, and present financial information to Boards.
• Guide Boards on governing documents, community policies, financial planning, and association operations.
• Coordinate vendors, monitor contracts, and oversee community maintenance and improvement projects.
• Conduct regular site visits to assess property conditions, identify maintenance concerns, and monitor compliance with community standards.
• Prepare for and attend board meetings, annual meetings, elections, and other community events, including occasional evening meetings.
• Prepare meeting materials, review and code invoices, maintain accurate records, and ensure timely follow-up on community matters.

Benefits

• Medical insurance options with an employer contribution toward coverage.
• Dental and vision insurance coverage options.
• 401(k) retirement plan with company matching contributions of up to 4%, subject to eligibility requirements.
• Accrued paid time off.
• Company-observed paid holidays.
• Life insurance coverage options.
• Short-term and long-term disability insurance coverage options.
• Critical illness insurance coverage options.
• Professional development, training, and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level