Community Association Manager
About The Position
The Portfolio Community Association Manager provides overall supervision of a portfolio of community associations. The role oversees property inspections and physical maintenance, vendors and contracts, budgeting and invoice processing, and interactions with homeowners, vendors, board members, and committee members. Duties are performed in accordance with Access Management’s policies, processes, procedures, and management philosophy. The manager supports Association Boards of Directors and homeowners, oversees administrative and management functions, reviews financial reporting, manages compliance and collections processes, coordinates vendor and facilities work, maintains association records, and prepares budgets and Board materials. The position follows company service, safety, ethical, and operational standards. It is full-time and flexible, with the ability to work remotely part of the time; work may include evenings, weekends, and holidays, and hours may vary based on business needs.
Requirements
- Current Florida Community Association Manager License.
- Excellent people skills.
- Strong knowledge of Microsoft Applications.
- Excellent written and verbal communication skills.
- Ability to make sound business decisions and work effectively with little or no supervision.
- Strong time-management skills.
- Strong problem-solving and conflict-management skills.
- Ability to work successfully with vendors, personnel, office staff, and all levels of management.
- Ability to lift 25 pounds.
- Ability to sit for extended periods and to stand for long periods while moving freely around the office and properties.
- Willingness and ability to work a variety of hours, including evenings, weekends, and holidays.
Nice To Haves
- Vantaca software experience preferred.
Responsibilities
- Supervise the operation and administration of a portfolio of community associations in accordance with management agreements and association policies and procedures.
- Act as or oversee the primary liaison with Association Boards of Directors and homeowners.
- Perform or direct administrative and management duties requested by the Board of Directors and specified in the management agreement.
- Develop and ensure effective use of community management tools, including annual calendars, action item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and operating budgets.
- Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
- Conduct CC&R inspections, generate violation notices, and manage the enforcement process.
- Provide or oversee recommendations to the Board of Directors and committees regarding major capital expenditures needed to maintain the community’s appearance and operation.
- Monitor delinquency rates and the collections process.
- Attend Board meetings as required by the management agreement and community events as needed.
- Prepare Board packages within established time frames.
- Ensure the Board of Directors is aware of legal actions involving the Association.
- Maintain unit and contract files related to Association operations.
- Assist the Board of Directors or ARB with architectural reviews and routine inspections as necessary.
- Maintain the records database, including updating resident information.
- Manage routine and special-project vendors, including procurement and performance evaluation as contracted.
- Coordinate or oversee inspections of building facilities and common areas and arrange appropriate follow-up actions.
- Oversee the accounts payable process in accordance with home-office processes and procedures.
- Draft the annual budget in coordination with the association controller and Board of Directors.
- Practice and adhere to Access Management’s Service Standards and conduct business with high personal, professional, and ethical standards.
- Perform or assist with operational work as needed to maintain workflow and meet schedules.
- Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and stay informed about developments, requirements, policies, and regulatory guidelines.
- Follow safety precautions, company policies, and Standard Operating Procedures.
- Perform special projects, tasks, and other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
