Community Area Manager

InCommunity•Chamblee, GA
•Onsite

About The Position

InCommunity supports individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Employees are expected to model and promote the organization’s mission and values of integrity, service, and respect for each individual’s dignity. The Community Area Manager manages two group home locations and coordinates their operations and activities, including staff supervision and training, liaison work with individuals and families, and community integration for the individuals served. The role is based at group homes or other work locations and is not work-from-home. It requires frequent travel throughout the Metro Atlanta area, responding to calls in the evenings and on weekends, and may require covering group-home shifts. The manager oversees staff at both homes, supports person-centered services, and ensures operational and documentation requirements are met.

Requirements

  • High school diploma or GED.
  • Three or more years of progressive experience in human services, residential services, healthcare, or a related field supporting individuals with intellectual and/or developmental disabilities.
  • At least one year of supervisory or lead experience, which may include staff scheduling and coverage, performance feedback and coaching, training coordination or oversight, or progressive discipline or corrective action.
  • Experience coordinating or overseeing individual support services, including medical or healthcare follow-up, documentation and compliance logs, or communication with families, providers, or interdisciplinary teams.
  • Ability to work on-site in residential or program locations, including evenings and weekends, and respond to urgent operational needs.
  • Valid Georgia driver’s license, reliable transportation, and ability to travel between program locations.

Nice To Haves

  • Associate’s or bachelor’s degree in human services, social work, psychology, healthcare administration, or a related field.
  • Commitment to person-centered practices, community inclusion, and self-advocacy for individuals served.

Responsibilities

  • Advocate for individuals’ involvement in self-advocacy, employment, community social interaction, and learning independent living skills.
  • Foster open communication with individuals, families, staff, and other stakeholders.
  • Coordinate processes to ensure individuals’ medical needs are met.
  • Verify and audit that medical documentation is recorded in the appropriate logs and communicated to the correct departments.
  • Follow up on and implement support-service recommendations as needed.
  • Manage staff performance through evaluation and progressive discipline as needed.
  • Coordinate staff training at each location and ensure it is completed in a timely manner.
  • Model and develop effective approaches for staff working with individuals, families, and colleagues.
  • Ensure staff operate in accordance with company policies and procedures.
  • Interview potential new hires in a timely manner and participate in employee terminations.
  • Coordinate staff schedules according to each group home’s staffing model.
  • Respond to evening and weekend calls and cover group-home shifts as needed.
  • Conduct duties at group homes or other work locations; this is not a work-from-home position.
  • Conduct staff meetings to disseminate company information.
  • Ensure timely completion of reports and requested information.
  • Adhere to the budget for each group home location.
  • Perform other duties as assigned.
  • Manage the staff of two group homes.
  • Travel frequently throughout the Metro Atlanta area.
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