Community Admin & Compliance Coordinator (Part-time)

CCMC • Austin, TX

2d • Onsite

About The Position

The Community Administrative & Compliance Coordinator provides operational support to the onsite community management team, including administrative, financial, and compliance assistance. The role delivers customer service to residents, board members, vendors, and guests; supports daily office operations; assists with compliance enforcement; and helps maintain community standards. The position supports a gated golf course community in the Lakeway area of Austin, Texas. The schedule is Monday through Friday, 12:00 PM to 4:00 PM, for 20 hours per week.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Strong organizational and time management skills, including the ability to manage multiple priorities.
• Professional, discreet, dependable, and self-motivated approach, with strong problem-solving abilities.
• Excellent verbal and written communication skills and a customer-service-oriented mindset.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Nice To Haves

• Prior experience in administrative support, customer service, or community/HOA operations.
• HOA or community management experience.

Responsibilities

• Provide customer service to residents, board members, vendors, and guests by phone, email, and in person, serving as a primary contact for general inquiries.
• Process homeowner payments and assist with accounts payable.
• Manage mail and deliveries and maintain office supply inventory.
• Conduct routine community inspections, document violations, issue and track compliance notices, and coordinate violation and fine processes in accordance with governing documents and company procedures.
• Review architectural applications for completeness and help homeowners understand community standards and compliance expectations.
• Submit, track, and follow up on maintenance and vendor work orders.
• Maintain accurate compliance and administrative records.
• Support resident and community engagement, greet residents and guests professionally, participate in meetings or events, and act as a liaison between residents, management, and vendors.
• Attend committee and board meetings.

Benefits

• Employee Assistance Program (EAP) and Calm Health.
• Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with company match: automatic enrollment and a 30% match on the first 10% of contributions.
• Competitive pay depending on experience.
• Part-time, flexible schedule.
• Supportive team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED