Community Administrative & Compliance Coordinator

Hoamco•Prescott Valley, AZ
•Onsite

About The Position

The Community Administrative & Compliance Coordinator provides central operational support to the onsite community management team. The role delivers administrative, financial, and compliance support while providing customer service to residents, board members, vendors, and guests. It supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura’s service-driven culture. The position is primarily office-based and also involves routine community inspections and resident interaction. It is a part-time role with a flexible schedule.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and reliable transportation.
  • Strong organizational and time management skills, with the ability to manage multiple priorities.
  • Professional, discreet, dependable, and self-motivated, with strong problem-solving abilities.
  • Excellent verbal and written communication skills and a customer-service-oriented mindset.
  • High attention to detail and accuracy.
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to lift and carry up to 25 pounds.
  • Ability to use computers, phones, and standard office equipment.
  • Ability to operate a vehicle for job-related duties; motor vehicle record (MVR) will be reviewed at hire and periodically thereafter.

Nice To Haves

  • Prior experience in administrative support, customer service, or community/HOA operations is preferred.
  • HOA or community management experience is preferred but not required.

Responsibilities

  • Provide customer service to residents, board members, vendors, and guests by phone, email, and in person, serving as a primary contact for general inquiries.
  • Support administrative and financial operations, including processing homeowner payments, assisting with accounts payable, managing mail and deliveries, and maintaining office supply inventory.
  • Conduct routine community inspections on foot or by vehicle as needed; document violations; issue and track compliance notices; and coordinate the violation and fine process in accordance with governing documents and company procedures.
  • Assist in educating homeowners on community standards and compliance expectations.
  • Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records.
  • Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors.

Benefits

  • Employee Assistance Program (EAP) and Calm Health support programs.
  • Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
  • 401(k) with company match: automatic enrollment with a 30% match on the first 10% of contributions.
  • Competitive pay, depending on experience.
  • Flexible schedule.
  • Supportive team dedicated to employee success.
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