Communications Strategist

Rocket Companies•Detroit, MI

About The Position

The Communications Strategist serves as the dedicated communications resource for the Gilbert Family Foundation’s neurofibromatosis portfolio, spanning NFX and NGNRI. Embedded within ROCK’s Marketing and Communications team, the role coordinates the broader communications infrastructure with the portfolio’s priorities and shapes communications about NF research and impact for scientific, patient and advocacy, philanthropic, government, and general-public audiences. The role calls for a creative, proactive communicator who can translate complex biomedical science into compelling narratives, work across affiliated organizations, and build trusted stakeholder relationships while upholding accuracy and integrity. The strategist develops and executes an integrated communications strategy across the Gilbert Family Foundation, NFX, and NGNRI; serves as the day-to-day communications contact for NFX and NGNRI; and creates content for websites, newsletters, social media, reports, and scientific summaries. The role manages digital presence, collaborates with public relations colleagues on media efforts, builds relationships with patient advocacy and nonprofit organizations, and supports development through donor communications, grant reports, and stewardship materials. It also tracks communications performance, fosters collaboration across portfolio teams, mentors junior communications staff as needed, and ensures public communications are scientifically accurate, appropriately reviewed, and compliant with institutional and regulatory guidelines.

Requirements

  • At least 3 years of professional experience in communications, journalism, content strategy, or a related field.
  • Ability to translate complex scientific or technical subject matter into accessible, engaging content for diverse audiences.
  • Strong written and verbal communication skills, including writing, editing, and storytelling across multiple formats and platforms.
  • Experience managing digital communications, including websites, email marketing platforms, and social media channels.
  • Ability to work independently and effectively within a matrixed structure serving multiple affiliated organizations.
  • Collaborative, proactive, and highly organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Nice To Haves

  • 5 or more years of professional experience is preferred.
  • Experience in a research, healthcare, academic, or nonprofit organization is ideal.
  • Experience collaborating with public relations or media relations teams, including press releases, journalist relationships, and earned media coverage.
  • Experience with graphic design, video production, or multimedia communications.
  • Familiarity with the biomedical research landscape, rare disease advocacy, or the philanthropic sector.
  • Experience serving as a subject matter expert or mentoring peers.

Responsibilities

  • Develop and execute an integrated communications strategy across the Gilbert Family Foundation, NFX, and NGNRI to advance their missions, raise their profiles, and engage key stakeholder groups.
  • Serve as the day-to-day point of contact for NFX and NGNRI communications, coordinating priorities and deliverables with their leadership and ROCK’s Marketing and Communications team.
  • Create audience-appropriate content across channels, including website copy, newsletters, social media, annual and impact reports, and scientific summaries.
  • Collaborate with public relations team members on portfolio media relations, including press releases, journalist relationships, and earned media coverage.
  • Manage NFX and NGNRI websites and social media platforms, keeping content current, accurate, engaging, and consistent with each organization’s voice.
  • Build and maintain relationships with patient advocacy organizations, NF1 community groups, and other nonprofits to amplify the portfolio’s reach.
  • Support development efforts with donor communications, grant reports, and philanthropic stewardship materials.
  • Track communications performance by monitoring media coverage and digital engagement, and identify patterns and trends to inform strategy.
  • Build collaborative relationships across GFF, NFX, and NGNRI teams to drive alignment and connection.
  • Mentor junior communications team members as needed.
  • Ensure public communications are scientifically accurate, appropriately reviewed, and compliant with institutional and regulatory guidelines.

Benefits

  • Eligible team members are offered health benefits and other perks intended to support their health and well-being and that of their families; the full list is available through the company’s Benefits and Perks information.
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