Communications Strategist

Rocket Mortgage • Detroit, MI

1d

About The Position

The Communications Strategist serves as the dedicated communications resource for the Gilbert Family Foundation’s neurofibromatosis portfolio, spanning NFX and NGNRI. Embedded within ROCK’s Marketing and Communications team, the role coordinates ROCK’s communications infrastructure with NF portfolio priorities and develops and amplifies stories about NF research, scientific progress, mission, and community for scientific, patient and advocacy, philanthropic, government, and public audiences.

The role develops and executes integrated communications strategies across the Gilbert Family Foundation, NFX, and NGNRI; serves as the day-to-day communications contact for NFX and NGNRI; creates content across channels; and manages their websites and social media. It collaborates with public relations colleagues on media relations, builds relationships with patient advocacy and community organizations, and supports development through donor communications, grant reports, and stewardship materials. The strategist tracks communications performance, fosters collaboration across affiliated teams, mentors junior colleagues as needed, and ensures communications are scientifically accurate, appropriately reviewed, and compliant with institutional and regulatory guidelines.

The position calls for a proactive communicator with strong writing and editorial skills, digital media and content strategy expertise, stakeholder engagement capabilities, and the ability to explain complex biomedical science clearly. The person must be comfortable serving multiple affiliated organizations within a matrixed structure.

Requirements

• At least 3 years of professional experience in communications, journalism, content strategy, or a related field.
• Ability to translate complex scientific or technical subject matter into accessible, engaging content for diverse audiences.
• Strong written and verbal communication skills, including writing, editing, and storytelling across multiple formats and platforms.
• Experience managing digital communications, including websites, email marketing platforms, and social media channels.
• Ability to work independently and effectively in a matrixed structure serving multiple affiliated organizations.
• Collaborative, proactive, and highly organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Nice To Haves

• 5 or more years of professional experience.
• Experience in a research, healthcare, academic, or nonprofit organization.
• Experience collaborating with public relations or media relations teams, including press releases, journalist relationships, and earned media coverage.
• Experience with graphic design, video production, or multimedia communications.
• Familiarity with biomedical research, rare disease advocacy, or the philanthropic sector.
• Experience serving as a subject matter expert or mentoring peers.

Responsibilities

• Develop and execute an integrated communications strategy across the Gilbert Family Foundation, NFX, and NGNRI to advance their missions, raise their profiles, and support engagement with key stakeholder groups.
• Serve as the day-to-day communications contact for NFX and NGNRI, coordinating priorities and deliverables with their leadership and ROCK’s Marketing and Communications team.
• Create audience-tailored content for websites, newsletters, social media, annual and impact reports, and scientific summaries.
• Collaborate with public relations team members on portfolio media relations, including press releases, journalist relationships, and earned media coverage.
• Manage NFX and NGNRI websites and social media platforms, keeping content current, accurate, engaging, and consistent with each organization’s voice.
• Build and maintain relationships with patient advocacy organizations, NF1 community groups, and other nonprofits to amplify the portfolio’s reach.
• Support development efforts with donor communications, grant reports, and philanthropic stewardship materials.
• Track communications performance by monitoring media coverage and digital engagement, and identify trends to inform strategy.
• Build collaborative relationships across GFF, NFX, and NGNRI teams to encourage alignment and connection.
• Mentor junior communications team members as needed.
• Ensure public communications are scientifically accurate, appropriately reviewed, and compliant with institutional and regulatory guidelines.

Benefits

• Eligible team members are offered health benefits and other perks intended to support their health and well-being and that of their families.
• The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed