Communications Specialist, Operations

Electrolux Group • Charlotte, NC

2d • Hybrid

About The Position

The Communications Specialist for Region North America Operations develops and delivers clear, engaging employee communications that connect employees to the region’s strategy, priorities, culture and performance. The role supports business transformation, operational excellence, safety, quality, culture and employee engagement initiatives, strengthening understanding and connection across frontline and salaried employee populations. It reports directly to the Head of Communications for Region North America and partners with Operations leadership, HR, Communications and site leadership teams across the region.

The position is based at Electrolux Group’s Charlotte, North Carolina headquarters, with domestic travel potentially required several times throughout the year. The work environment is described as hybrid with flexible work hours.

Requirements

• Minimum 5 years of communications, employee communications, public relations or related experience.
• Experience supporting change communications, employee engagement campaigns, and communications for frontline or distributed employee populations.
• Exceptional written and verbal communication skills.
• Strong storytelling, editing and content development skills, including the ability to translate complex business information into clear, engaging employee communications.
• Experience creating content for digital and traditional communication channels.
• Ability to advise and partner with leaders, build trusted relationships across functions, and manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including PowerPoint, Teams, Outlook and SharePoint.
• Experience using communication channels, analytics and employee feedback to assess message effectiveness and improve engagement.
• Strong project management and organizational skills.

Nice To Haves

• Manufacturing and/or Supply Chain experience.

Responsibilities

• Develop and implement communications plans, programs and messages supporting Region North America Operations priorities, business transformation, operational excellence and employee engagement.
• Partner with Operations and serve as an employee voice, translating business priorities, change initiatives, safety, quality and engagement efforts into clear, actionable communications.
• Support executive communications for the Chief Operations Officer and Operations leadership, including All Hands meetings, leader messages, talking points, presentations and employee forums.
• Manage and strengthen employee communication channels, including the employee app and manufacturing communication channels, and create timely, relevant content for frontline audiences.
• Measure, monitor and report communication results, using analytics and employee feedback to improve reach, engagement and effectiveness.
• Partner with HR, Operations, site leaders and Corporate Communications to support consistent messaging, leader cascades and alignment across sites and functions.
• Support crisis, issues and change communications, delivering clear, timely and credible information to employees and stakeholders.
• Assist Corporate Communications teammates with events, salaried communications, external communications, community relations and employee storytelling in factory communities.
• Perform other duties as assigned.

Benefits

• Flexible work hours and a hybrid work environment.
• Medical, dental, vision and life insurance.
• Competitive holiday and vacation time off program.
• Retirement Savings Plan (401(k)) with relevant company contribution.
• Discounted products and an EAP upon hire.
• Tuition reimbursement after 12 months of service.
• Ongoing investment in employee development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed