Secretary to Chief Communications Officer

Wake County Public School System • Cary, NC

1d • Onsite

About The Position

Provides direct administrative support to the Chief Communications Officer (CCO) and general support to the Communications Department. Serves as the initial point of contact for the news media, school-based staff, and Central Services staff.

Requirements

• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
• Considerable knowledge of a variety of social media platforms and other software applications and services;
• Excellent customer service skills;
• Critical thinking and problem solving skills;
• Ability to multi-task, to handle conflicting priorities efficiently, appropriately, and productively;
• Ability to handle highly confidential information with an appropriate level of discretion;
• Ability to work independently and effectively in a deadline driven, rapidly changing team environment;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, parents, students, news media staff, external agencies, and the public.
• Associates degree from regionally accredited college of university;
• Experience in a communications or marketing environment;

Nice To Haves

• Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.

Responsibilities

• Supports the CCO and communications director with calendar, general inquiries, and other project support, as needed.
• Generates correspondence, reports and other documents, as directed.
• Provides administrative support to the communications team and serves as the initial point of contact for general calls and inquiries.
• Monitors social media accounts, responds to inquiries, and appropriately routes questions and concerns.
• Coordinates district response to public record requests.
• Processes confidential information with an appropriate level of discretion.
• Publishes a daily media coverage tracking report for district leadership.
• Performs other related duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree