Communications and IT Assistant

Diocese of St. Augustine•Saint Joseph, MO

About The Position

The Communications and IT Assistant coordinates and publishes parish communications across print and digital platforms, prepares and maintains the weekly parish bulletin, and manages parish social media. The role also assists with routine computer, software, printer, copier, and other office technology needs by communicating with the parish’s IT provider, and provides backup administrative and reception support as needed. The position reports to the Operations Manager and is full-time at 40 hours per week; it is hourly and non-exempt. The assistant supports communications with parish ministries and staff, ensuring materials reflect Catholic teaching, the parish mission, and diocesan branding standards and policies. The role includes social media planning and moderation, website and electronic communications updates, event content, and use of parish communication and display systems. Reception coverage includes welcoming visitors, answering and routing calls, monitoring designated email and website inquiries, and directing questions to the appropriate staff. The position requires strong communication, organization, judgment, and technology skills, as well as familiarity with the Church and commitment to Gospel values and Catholic teachings. A bachelor’s degree in a related field is preferred, or four years of professional experience in a related field. A valid driver’s license is required, along with successful completion of a criminal background check and the Protecting God’s Children workshop. The employee must be flexible to work evenings and weekends when necessary and travel to diocesan locations using their own vehicle.

Requirements

Bachelor’s degree in communications, information technology, computer science, or a related field preferred, or four years of professional experience in a related field.
Proficiency with design tools such as Canva or Adobe Suite, and experience managing social media and websites.
Proficiency with desktop publishing and media editing software.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and ability to upload, organize, and maintain files across software applications.
Familiarity with the Church and knowledge of and commitment to Gospel values, Catholic moral and social teachings, and a sound working knowledge of Church hierarchy and structure.
Excellent written and verbal communication skills, including proofreading, editing, and preparing clear and effective communications.
Ability to manage multiple projects, stay organized and detail-oriented, and meet deadlines in a fast-paced environment.
Patient, courteous, tactful, responsible, and able to communicate information clearly and present oneself in a positive, professional, sincere, and friendly manner.
Flexibility, innovation, and ability to exercise independence in a fast-paced, time-critical environment.
Ability to maintain confidential information, exercise good judgment, and work in a team environment.
Ability to respect and value cultural richness and celebrate commonalities and differences among groups.
Valid driver’s license.
Successful completion of a criminal background check and the Protecting God’s Children workshop in accordance with diocesan requirements.
Ability to write reports, business correspondence, and procedure manuals, and present information and respond to questions from groups and the public.
Ability to perform arithmetic operations, compute rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and handle abstract and concrete variables.
Ability to meet the stated physical demands, including regularly lifting and/or moving up to 20 pounds.
Flexibility to work evenings and weekends when necessary and ability to travel and drive one’s own vehicle to diocesan locations.

Nice To Haves

Bilingual English/Spanish skills; ability to create bilingual communications is a significant plus.
Experience with databases, specialized software, and digital communication platforms.

Responsibilities

Maintain and edit the weekly parish bulletin.
Coordinate and maintain parish communications across social media and other digital platforms.
Manage and regularly update parish social media, including Facebook and Instagram, with timely and faith-filled content.
Plan, schedule, and moderate social media content; create photo stories and event recaps.
Work with parish ministries to create flyers, signage, and other media for activities and events.
Assist with communications between the parish, ministries, and staff.
Ensure communications reflect Catholic teaching, the parish mission, and diocesan branding standards and policies.
Assist with parish website updates, electronic communications, and digital display content.
Learn and assist with parish software, communication platforms, and digital display systems, including ParishSOFT, OSV, myParish App, Evangelus, and the eCatholic website.
Assist with routine computer, software, printer, copier, and other office technology needs, communicating with the parish’s IT provider.
Provide backup assistance to other staff and administrative support as needed.
Answer phones, welcome parishioners and guests, direct inquiries, take and route messages, and notify staff when visitors arrive.
Monitor the designated parish email account and website inquiries, respond to routine questions when appropriate, and forward messages to the corresponding staff member.
Travel and drive the employee’s own vehicle to various diocesan locations as needed.