Early Careers Communications Advisory Services Specialist

WSP • Seattle, WA

1d • Hybrid

About The Position

WSP is seeking an Early Careers Communications Advisory Services Specialist for its Seattle, Washington office. The role is part of WSP’s National Communications Advisory Services Practice and supports WSP projects and clients in public involvement, outreach, and communications. It involves connecting with communities through in-person and virtual engagement, including work with underrepresented or historically marginalized communities. The position has a hybrid work format with flexibility, with some in-person requirements at the Seattle office and throughout the Puget Sound region for periodic client meetings and events.

Requirements

• Bachelor’s degree or equivalent experience in Communications/Public Relations, Marketing, Journalism, English, Urban Planning, or a related field.
• 0–1 years of experience in communications and/or outreach, which may include volunteer work, academic programs, community service, customer service, or a related field.
• Interest in community outreach, public programs, and infrastructure projects.
• Ability to work occasionally at events, including nights and weekends.
• Strong oral and written communication skills.
• Excellent organizational, time-management, and creative skills.
• High attention to detail and proofreading skills.
• Deadline-driven, with the ability to multitask and adapt in a fast-paced environment.
• Ability to work effectively with teams and adapt to changing priorities, project needs, or conditions.
• Strong computer skills and proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Willingness to learn and execute stakeholder management using software tools.
• Enthusiasm for connecting with people across different communities, lived experiences, and perspectives.

Nice To Haves

• Work experience in public information, communications, community outreach and engagement, or a related field.
• Experience using social media for outreach campaigns.
• Proficiency in Spanish, Vietnamese, Mandarin, Cantonese, Amharic, Somali, Hindi, Korean, Tagalog, Russian, Ukrainian, or another language spoken in communities across the Puget Sound region and Washington state.
• Experience with or comfort in public speaking.
• Experience writing content for websites, social media, and media notifications.
• Ability to understand and translate complex technical information into easy-to-understand content for public consumption.

Responsibilities

• Serve as a liaison between projects and the community.
• Coordinate and participate in public meetings and community events, including with underrepresented or historically marginalized communities.
• Support public involvement tasks to engage the public and solicit feedback and input.
• Respond to public inquiries and escalated stakeholder issues.
• Attend external project, agency, and community meetings to support public involvement objectives.
• Assist in developing strategic messages that educate communities about project and program purpose, need, benefits, and perceived impacts.
• Work with project teams to align communications with client priorities and program messaging.
• Research and write content for websites, social media, talking points, presentations, marketing materials, and media notifications.
• Collaborate with creative professionals to develop visuals, including graphics, websites, video, and photography.
• Research and develop timely responses to media requests.
• Monitor, track, and escalate media coverage of project issues.
• Analyze the effectiveness of outreach campaigns, including website and social media content.
• Manage a community outreach database and provide regular reporting and updates.
• Communicate clearly and approachably with diverse audiences.
• Perform other duties as assigned or required by WSP USA Inc. and its clients.

Benefits

• Medical, dental, vision, disability, and life coverage.
• Retirement savings.
• Paid sick leave.
• Paid vacation or other personal time.
• Paid parental leave.
• Paid time off for bereavement, voting, and/or attendance at naturalization proceedings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level