Common Cloud Environment Support Lead

Integral • Radford, VA

8d

About The Position

The Common Cloud Environment (C2E) Support Lead works under the direct supervision of the Services Management Division Chief. The role oversees a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers responsible for implementing, managing, and administering C2E customer projects in AWS and Azure cloud environments for the U.S. Army Product Lead Acquisition, Logistics, and Technology Enterprise Systems and Services (PL ALTESS). The Support Lead reviews service agreements and cost estimates and represents the C2E in operational matters with customers, providing day-to-day technical and professional guidance and leadership.

Requirements

• Experience in Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline.
• Program Management Professional (PMP) Certification or DAWIA Level III in Program Management.
• Strong verbal and written communication skills, including the ability to relate to customers professionally.
• Experience effectively managing multiple large-scale projects.
• An active DoD Secret security clearance.

Nice To Haves

• Bachelor’s degree in a technical or business discipline, or equivalent years of experience managing application development projects.

Responsibilities

• Oversee a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers implementing, managing, and administering C2E customer projects.
• Review Service Level Agreements (SLAs), addendums, and cost estimates prepared for customer projects.
• Serve as the principal representative and liaison with C2E customers on operational matters.
• Provide day-to-day technical and professional guidance and leadership as appropriate to the area of expertise.

Benefits

• Paid parental leave
• Immediate vesting in the 401(k)
• Medical, dental, and vision insurance
• Flexible spending accounts
• Short-term and long-term disability insurance
• Life insurance
• Paid time off and holidays
• Earned bonuses and awards
• Professional training reimbursement
• Paid parking
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed