Common Cloud Environment (C2E) Support Lead (PMP/DAWIA III Required) - Duty Location is Radford, VA

Empower AI • Radford, VA

1d • Onsite

About The Position

The Common Cloud Environment (C2E) Support Lead is a senior technical role supporting ALTESS. Under the direct supervision of the Services Management Division Chief, this position oversees a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer C2E customer projects in AWS and Azure cloud environments. The role reviews customer-project Service Level Agreements (SLAs), addendums, and cost estimates; serves as the principal representative and liaison to C2E customers on operational matters; and provides day-to-day technical and professional guidance and leadership in the relevant area of expertise. A PMP certification or DAWIA Level III certification in Program Management is required. The duty location is Radford, Virginia.

Requirements

• At least eight years of experience.
• Experience in Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline.
• Program Management Professional (PMP) certification or DAWIA Level III in Program Management.
• An active DoD Secret security clearance.
• Ability to relate to customers in a professional manner.
• Strong verbal and written communication skills.
• Experience effectively managing multiple large-scale projects.

Nice To Haves

• Bachelor’s degree in a technical or business discipline, or equivalent years of experience managing application development projects.

Responsibilities

• Oversee a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers working on C2E customer projects in AWS and Azure environments.
• Review Service Level Agreements, addendums, and cost estimates prepared for customer projects.
• Serve as the principal point of representation and liaison with C2E customers on operational matters.
• Provide day-to-day technical and professional guidance and leadership as appropriate to the area of expertise.
• Effectively manage multiple large-scale projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed