Seasonal Commission Sales - Shoes - La Jolla University Town Center

Nordstrom•San Diego, CA

1d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee in Shoes at its La Jolla University Town Center location. The role contributes to Nordstrom’s customer-service culture by providing personalized service, sharing footwear product and fit expertise, building customer relationships, and meeting sales goals. Sales employees help customers find footwear through curated selections and assistance with fit, buckling, and lacing, supported by fit specialists and a stockroom designed for a high-volume department. The employee delivers Nordstrom’s 5-Point Selling Standard, builds a personal customer base using in-store interactions, outreach, and digital tools, and follows up with customers to encourage lasting relationships. The role also helps keep the department customer-ready, stays informed about products and trends, and works with teammates to maintain a positive, productive environment. Hours vary by week according to business needs; the position requires flexibility for evenings, weekends, holidays, and event shifts, and may occasionally involve supporting other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Assist customers with footwear selections and fit, including buckling and lacing.
Work varied hours, including evenings, weekends, and peak periods, and occasionally support other departments.