Seasonal & Regular Commission Sales - Town Center at Boca Raton

Nordstrom•Boca Raton, FL

7d•Onsite

About The Position

Nordstrom is hiring commission sales employees to provide personalized customer service, build customer relationships, and achieve sales goals. Sales employees help customers find clothing, shoes, jewelry, handbags, accessories, luggage, and other products suited to their needs and style. Depending on the department, work may include wardrobe building, styling advice, product and fit guidance, and recommendations on merchandise features, materials, craftsmanship, and brands. Employees are expected to provide a welcoming shopping experience and help customers feel good and look their best. The position involves delivering Nordstrom’s 5-Point Selling Standard, developing a personal customer base through in-store interactions and digital tools, and following up with customers. Employees keep their department customer-ready and work collaboratively with teammates. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to assist other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide department-specific product and styling assistance, including apparel, footwear, children’s merchandise, jewelry, handbags, accessories, or luggage.
Work a flexible schedule that may include evenings, weekends, holidays, peak periods, and event shifts; occasionally support other departments.